Manager, Service Operations

Job Scope Work closely with Head of Operations in day to day management activities and IT operationsLead and drive multi-disciplinary IT teams to deliver positive outcome on initiatives and operational activitiesInfluence the project team and stakeholders as well as to provide support to assure initiatives able to attain its objectives and to raise...

**Main Job Tasks and Responsibilities**: - Manages the customers’ expectations and ensures that the operations meet the SLA. - Attends customer meetings, and customer's feedback and reviews. - Set clear objectives, evaluate progress, and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer...

**Job Number** 23145340 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**A Leading Home Appliances MNC (Petaling Jaya, Selangor)** **Required**: - Those with experience doing Shared Services Operations cost-charging to different related companies are highly preferred. - Basic Finance, Accounting and Budgeting knowledge is required. **Salary**: From RM10,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...

**What you will do**: - The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI’s and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management,...

**Work Location**: Petaling Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Maintaining positive relationships with customers by identifying customer needs and overseeing service delivery within the...

This role will lead the setup and continuous development of a robust 3PL management system in Malaysia, managing 3PLs and interfacing with Commercial and other functional teams with the objective to optimize the utilization of working capital and increase service levels for customers. This role will also play a critical part in management of short term &...

**Main purpose of the job**: - To be the liaison person with Processing Department (PD) Section Heads on PD's need in respective areas of improvement and practically of proposed enhancement on process improvement and as well as the system enhancement. - Leads and/or facilitates projects or operation improvement teams. - Ensure all project deliverables and...

Provide support to the operations manager in the day to day running of the organization - Develop work rules and guidelines for company employees - Identify what is required for staff to carry out their duties - Schedule projects and ensure assignments are carried out as planned - Work hand-in-hand with top management staff concerning work/operational issues...

Provide support to the operations manager in the day to day running of the organization - Develop work rules and guidelines for company employees - Identify what is required for staff to carry out their duties - Schedule projects and ensure assignments are carried out as planned - Work hand-in-hand with top management staff concerning work/operational issues...

Job Description - Manage a team of engineers performing service provision. - Manage the technical escalation and troubleshooting. - Work closely with Engineering, Products and Network teams to develop provisioning documentations, test requirements, process workflows, etc for existing and new products. - Manage the team service performance - order closure,...

**Responsibilities**: - Direct to Consumer (D2C) Offline Operations - Accountable for maintaining the correct operation of the business in the absence of next reporting level. - Lead and manage Malaysia EC ensuring it is conducive for sales and operations. - Communicate with the marketing on stock availability of all products in the EC. - Manage and lead...

**As an Operation Assistant Manager, you will**: ⭐️ Manages and trains team members, ensuring their understanding and fulfilment of their responsibilities. ⭐️ Oversees the entire delivery process of orders, communicates with delivery personnel, and monitors the delivery process. ⭐️ Participates in the preparation work for orders, including...

**Job details**: Posted 19 June 2023 SalaryRM12000 - RM14000 per month + Great Working Culture LocationPetaling Jaya Job type Permanent DisciplineFinance & Accounting Reference262933_1687143425 **About our Client** - Company with excellent global support and training - Excellent Remuneration Package & Career Plan - Regional exposure to work with...

Description Mission statement:The mission of Hitachi Energy's Customer Experience Organization is to support our customer's mission critical systems by providing superior quality of services. The focus of the role is served as the primary point of contact for monitoring / owning incidents, addressing user requests/questions and providing a communications...

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires...

"Who or what is Corvan?" Hopefully, you! We're looking for a forward-thinking leader with the desire to grow quickly with us. "What would my job scope be?" **Title**: Assistant Service Manager **Reports to**: Chief Operating Officer (COO) **Manages**: Technical, Customer Service, and Admin Teams We are actively hiring for various roles as part of our...

**A Snapshot of Your Day** You kick your day off as Accounting Service Center Manager Asia Pacific by meeting with your direct reports, the function leads, to discuss the state of the transition, the latest team updates, and strategic initiatives to improve the process efficiency within your remit. Next you talk to the Head of Accounting for one of your...

**Job Purpose** - Manage day-to-day logistics and delivery operations within the market place model. - Oversee fulfillment processes to ensure efficient order processing and timely delivery. - Maintain accurate product listings and inventory records. - Establish effective communication channels with internal teams and external partners. - Resolve operational...

**Device Management & Operation** - Working Day: Monday - Friday - Working Operation Hour: 9am - 6pm - **12 Months Contract**_ (RENEWABLE/PERMANENT SUBJECTED TO THE PERFORMANCE) - **Basic Salary**_: Started with Rm2,500 (Must have at least minimum 3 years experience) - **Jobscope & Responsibilities**_ - Ensure H & F (Home & Fibre) device stocks are GR’ed...