Twg / Godiva - Supervisor Retail (Gurney Paragon)

2 weeks ago

George Town, Malaysia VALIRAM Full time

For chocolate lover? Vibrant, fun and outspoken. Just like give more flavours in your life...

**Company Description**

"Created in 1926 in Brussels by Pierre Draps and further established by Pierre’s son Joseph Draps, GODIVA Chocolatier has became one of the most prestigious chocolate brands in the world. The recipes of the founder and unique chocolate making process remain the secrets of GODIVA quality, leading to GODIVA’s appointment as official supplier to the Royal Court of Belgium."

**Job Summary**

Perform as part of the Strategic Leadership Team in the store. Under general supervision, oversees customer service, merchandising, inventory control, and other related activities within a defined floor area or entire store retail operation. Schedules, coordinates, and leads the day-to-day activities of Asst. Supervisor, Senior Retail Associates, and/or Retail Associates, and performs shift duties as required.

**Responsibilities**:

- To support the achievement of store Sales Targets.
- Support Managers to ensure retail operational procedures are adhered to.
- To ensure efficient inventory management and integrity.
- Support Customer Relationship Management and increase existing base of VIP customers.
- To be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.
- To be a role model to all staff in sales performance, customer service, and other relevant scopes of duties.
- Managing and supervising manpower.

**Working Conditions**
- Work is normally performed in a typical retail outlet work environment.
- Required to work retail operation hours according to scheduled shift.

**Requirements**:

- Required language(s): Bahasa Malaysia, English
- A minimum of 3 years (s) of working experience in the related field is required for this position.
- Preferably Senior Executives specializing in Sales - Retail/General or equivalent.
- This role is 2 years full-time contract, upon performance absorption to a permanent role will be considered.

Contract length: 24 months

**Job Types**: Full-time, Permanent, Contract

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Supervising: 2 years (preferred)

**Language**:

- English (preferred)

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