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Store Manager

3 months ago


Mid Valley City, Malaysia Natura Malaysia Full time

**Customer Service**: Retail staff are responsible for providing excellent customer service to ensure customers have a great shopping experience and build more customer loyalty.

**Sales**: A primary responsibility of retail staff is to drive sales. This involves actively engaging with customers, promoting products, upselling or cross-selling items, and ultimately completing transactions & ensure the store is able to achieve daily & monthly KPIs..

**Merchandising**: Responsible for ensuring that products are displayed effectively and attractively. E.g: arranging products on shelves, restocking inventory, and maintaining overall store cleanliness and organization.

**Inventory Management**: This includes monitoring stock levels, conducting regular stock counts, and communicating with SM about any discrepancies or shortages.

**Cash Handling**: including processing payments, making change, and balancing cash drawers at the end of their shifts.

**Product Knowledge**: Retail staff need to be knowledgeable about the products they sell. This allows them to effectively assist customers, answer questions, and make recommendations based on customer needs.

**Store Operations**: Opening and closing procedures, maintaining security protocols, and ensuring that the store is compliant with safety regulations.

**Teamwork**: Provide support to each colleague, SM and also ambassadors to build the shop sales and ensure smooth store operations.

**Training**: Retail staff may participate in training sessions to learn about new products, sales techniques, and company policies. They may also assist in training new hires.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM4,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay

Application Question(s):

- How many years of experience do you have in Retail?
- Do you have any experience managing a team? If yes, for how long?

Application Deadline: 04/30/2024
Expected Start Date: 05/01/2024