Service Crew

2 weeks ago

Teluk Panglima Garang, Malaysia Knightstone Restaurant Full time

**Job Summary**

The Service Crew is responsible for providing guests with a positive and memorable eating experience. This work entails taking orders, serving food and beverages, keeping the dining room clean, and delivering exceptional customer service. Service Crew members work with the kitchen and ensure a smooth and efficient restaurant operation. Adaptability, good communication skills, and a customer-centric attitude are essential for success in this position.

**Responsibilities**:

- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Ensure restaurant cleanliness daily
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
- Handle guests’ concerns and complaints professionally and calmly to resolve problems
- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.

**Job Skills & Qualifications**

Required:

- Must be at least 18 years old
- Ability to stand for long hours at a time and work in a fast-paced environment
- Positive attitude and commitment to customer satisfaction

Preferred:

- Previous restaurant or cashier experience
- Salary based on experiences

Location: Bandar Rimbayu.

Hostel provided.

Pay: From RM1,500.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Fixed shift

**Experience**:

- Service Crew: 1 year (preferred)

License/Certification:

- License (preferred)

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