Retail Assistant
5 months ago
Responsibilities:
1. Greet and welcome customers in a warm and friendly manner
2. Provide excellent customer service to ensure high level of customer satisfaction
3. Recommend products that match customer needs and accurately describe product features
4. Inform customers about sales, promotions, and new products
5. Drive sales by recommending and promoting products to customers
6. Display and arrange products in a visually appealing manner
7. Maintain store in a good and clean condition with fully stocked shelves
8. Receive payments for purchases and perform daily closing
9. Prepare ecommerce orders for pick-up by riders/customers
10. Assist with weekly and monthly stock take
11. Any ad hoc duties or duties outside the nature of your employment that may be required/assigned from time to time through a duly authorized person of the company
**Requirements**:
1. Minimum SPM/STPM or Certificate/Diploma in any field
2. Proven experience in a retail/customer service role is preferred.
3. Strong interpersonal skills and the ability to build rapport with customers.
4. Positive attitude and a team player with a willingness to learn and grow.
5. Ability to work in a fast-paced environment while maintaining composure under pressure.
6. Able to work shifts and weekends.
7. Good communication skills in English and Mandarin are essential.
8. Experience in the wine industry will be an advantage.
9. Basic computer knowledge is required.
**Salary**: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Routine Covid-19 testing for employees, SOP for positive, close contact and symptomatic cases, regular premise sanitization, body temperature checking, staff must be fully vaccinated
Ability to commute/relocate:
- Kuching: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Sales: 2 years (required)
**Language**:
- Mandarin (required)
- English (preferred)
Willingness to travel:
- 50% (preferred)
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