Pre-sales Consultant

2 weeks ago


Cyberjaya, Malaysia MSC Trustgate.com Sdn Bhd Full time

**Roles & responsibilities**:

- Understanding customer needs: The software presales consultant must be able to understand the customer's requirements and how the software product can meet those needs.
- Product demonstrations: Demonstrating the software product to prospective customers and highlighting its Key features and benefits.
- Sales support: Supporting the sales team in presenting the software product to the prospective customers, and helping them to close deals.
- Technical expertise: Providing technical expertise to customers during the presales process, including answering technical questions and providing guidance on product capabilities.
- Product knowledge: Maintaining up-to-date knowledge of the software product and its features and benefits.
- Proposal and quotation preparation: Preparing and presenting proposals to customers, including pricing and delivery details.
- Competitive analysis: Conducting competitive analysis to understand how the software product compares to similar offerings in the market.
- Market analysis: Conducting market analysis to identify trends and opportunities in the market that may impact the software product.
- Training: Conducting product training sessions for customers, sales teams, and our internal helpdesk as needed.

**Requirements**:

- Minimum 3 years presales solution experience
- Technical Skills: Have knowledge of enterprise business solution and sales force automation will be added advantage.
- Business acumen: Be able to understand the client's business processes and objectives. Strong analytical and problem-solving skills.
- Communication and presentation Skills: Possess excellent communication and interpersonal skills to communicate complex technical information to clients, stakeholders, and team members.
- Project management: Have relevant experience with project management methodologies and tools to effectively manage timelines, budgets, and resources.
- Industry knowledge: Possess knowledge in FMCG industry. This helps to better understand their requirements and provide solutions that meet their needs.


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