Telesales Marketing

**Responsibilities**:

- Contact potential and existing customers by phone to inform them of their company's products, services, and offers.
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements**:

- Fresh graduate with diploma; degree will be a plus
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Job Types**: Full-time, New-Grad

**Salary**: RM2,000.00 - RM2,400.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay