IT Specialist

Responsible for supporting, maintaining and optimising Infrastructure and Systems operations.
- Incident Management; ability to proactively follow up with the team members and vendors to ensure a quick resolution to all incidents encountered.
- Reporting of cost, usage and inventory for licences and IT equipment for trending and tracking.
- Able to proactively initiate action plans to improve overall Infrastructure operational efficiency in accordance with company IT standards and practices.
- Must be able to work independently and as a team to ensure a successful completion of tasks/projects.
- Ensure IT requests are responded quickly to end-users’ changing needs and maintain high end-user service levels.
- Ensure IT documentations are kept properly.

**; Requirements**:
- Diploma/Degree in Computer Science/ Information Technology or relevant field.
- Strong team player with the ability to work in a team and as an individual contributor.
- Self-starter with proven initiative to learn new technologies.
- Mature thinking, bright personality with good attitude
- Good analytical and problem-solving skills.
- Knowledge in Cisco, Fortinet, monitoring tools and Jira is an added advantage.
- Extensive knowledge of LAN, WAN and Data Communication operations analysis and design. Good knowledge of operating systems such as UNIX/Linux, IOS and Windows.