Banquet Captain

6 months ago


Bangsar South, Malaysia UOA Hospitality Full time

We are looking for a courteous Banquet Captain to be responsible for greeting, assisting, and serving guests at special functions and events. The Banquet Captain will help assist with event planning, preparation, and clean up, serve guests, and respond to questions, complaints, and requests.

To be a successful Banquet Captain, you should possess excellent customer service and communication skills. You should be professional, polite to guests, and an efficient server.

THE JOBSCOPE
- Greeting guests as they enter a venue and helping them to find their seats.
- Seeing to the comfort of guests through answering questions.
- Circulating the room with trays of appetizers and beverages.
- Directing guests to necessary services and features, and leading guests on tours of the location.
- Assisting with event preparation, set up, and closing, including setting up and packing away tables, table cloths and place settings, and buffets.
- Supporting other staff to ensure guest satisfaction.
- Adhering to safety and quality regulations.

**REQUIREMENTS**:

- Experience as a server is preferred.
- Courteous and attentive to guests.
- Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.
- Excellent interpersonal, communication, and customer service skills.
- Ability to work as part of a team and follow instructions.
- Flexibility to work shifts, including early mornings, late nights, weekends, and holidays.

QUALIFICATIONS
- High school or relevant certification is a plus

*Only for Malaysian Citizen

**Salary**: From RM2,500.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Bangsar South: Reliably commute or planning to relocate before starting work (required)