Receptionist & Cashier

**Receptionist**
- To attend to phone calls & redirect calls as necessary.
- Greet patients, attend to their request/inquiries and direct them to contacts or service areas.
- Take care of patient’s registration, managing and schedule appointments.
- Facilitates patient flow by notifying of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
- To keep the reception area ready for each working day and have all front desk activities fully operational at the start of the business hours.
- Responsible for keeping the reception area clean and organized.
- Back-up as clinic assistant and assist doctor, where necessary, ie. handover charge sheet to the Doctor’s room, call out the next patient in queue, etc.

**Cashier**
- Generate tax invoice and acquire payment from the patients.
- Receive payment from the patient and generate payment receipt.
- Count money in cash drawers at the beginning and end of shifts to ensure that amount are correct and tally with Medex.
- Close shift of the day and do terminal closing.
- Print out the daily sales report, payment method report and keep accurate records of daily transactions to ensure tally with Medex.
- Deposit cash earn via cash sales into the safe box.
- Compile all charge chits, terminal settlements and report to be keyed into the daily collection excel sheet.

**Administrative duties**
- Create stickers for new items and print stickers for all stocks.
- Create stickers for new packages and print payment schedule breakdown prices.
- Update Medex and inventory system (GRN) on the amount of received stocks within the same day or the next working day.
- Collect Stock Card from all departments every week and update Medex system.
- Prepare monthly stock count report and report to Centre Manager (CM) once completed before CM or PIC key into the summary sheet for Finance department perusal.
- To assist the respective PIC, where applicable in monthly/yearly stock count for financial year end closing.
- To provide administrative support including filing, prepare letters/reports, following up on tenancy agreement, vendor’s agreement or contracts and assist in the MOH license renewal preparation, etc.
- Supports the company's operations including all the office tasks (eg, top up stationeries, pantry supplies, tissues, etc.).
- To assist in certain project/s as and when directed by the Centre Manager, Medical Director or management.

**Requirements**:

- Required skill(s): Knowledge in MS Office.
- Telephone skills & etiquette, good customer service, time management, and organised.
- Excellent communication and multitasking skills, positive attitude and strong work ethic.
- Possess analytical, strong interpersonal skills, self-motivated, team player and effective communication skills.

**Salary**: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Early shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuching: Reliably commute or planning to relocate before starting work (required)