Process Associate-jl 2a

2 weeks ago


Johor Bahru, Malaysia MyGlit Full time

**Role**:Asst. Mgr/Mgr (Technical)

**Timings**:Flexible (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling

**Process**:Voice

Key Skills: Sales
- Brief description:

- Support Client’s Sales Team and their efforts to sell products, subscriptions, and solutions to end customers.
- Manage volumes of projects and data in varying stages of progression
- Access and organize data submitted by clients, audit data integrity, work with internal and external teams to drive processes and provide support.

Experience required:

- Any bachelor’s degree from a recognized institution.
- 1 - 2 years of experience in a BPO environment.
- Proficient in MS Tools / Systems.
- Preferably hands-on experience in working on PMO related activities

Skill sets:

- Clear written & oral communication skills with internal customers.
- Works well with cross functional teams.
- Good knowledge on KPI’s and SLA’s
- Acumen for quality at work.


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