Consumer Insights Researcher

4 weeks ago

Kuala Lumpur, Malaysia Vase.ai Full time

**Who/What is Vase.ai**

Our mission: To make human insights accessible to everyone, instantly.

Vase.ai is an on-demand market research platform that enables anyone to collect consumer insights in as fast as 24 hours. We help clients ask the right questions, target the right people, analyse the data, and get the answers they need to make great decisions. Our database is powered by 3.6m qualified consumers across South East Asia.

**Our Core Values**

These help guide the decisions we make daily:

- We are all in this together
- You throw the trash, I wash the toilet
- Disagree and commit
- Smart irreverence prevents problems
- Empower each other through sharing
- Do what you promised to do, while being transparent (like a glass vase)
- Pursue exponential growth & learning
- Work with what you have
- Be fast, increase speed in doing and learning
- Have fun

**The Role**

We're looking for a Consumer Insights Researcher to be responsible for:

- Ensuring clients are successful in achieving their research objectives by guiding them through research design and data analysis that will provide them accurate and actionable data.
- Providing in-person, written and in-app guidance to clients, enabling them to conduct their research independently.
- Developing systems and processes to maintain and track client satisfaction, providing them with helpful guidance in a timely manner.
- Building & maintaining relationships with past and current clients, to enable us to better identify and be able to assist with their future research needs.

This position is ideal for someone who:

- Loves numbers and consumer insights.
- Displays an interest in helping organisations leverage the power of research to understand consumers and make the right business decision.
- Is ambitious in growing their knowledge and career.
- Shows a willingness to go above and beyond to make an impact for the company and our customers.

**What are we looking for**

Apart from being an Amazing, Extraordinary, Fantastic human being, we are seeking for:

- Min experience in Market Research (2 years - preferably quantitative) or Min experience in Research (4 years - preferably quantitative).
- Research Design: inclusive of survey crafting, identifying suitable target audiences as respondents based on specific research objectives.
- Data Analysis: primarily turning quantitative data into actionable insights and recommended next steps.
- Technical Writing: written guidance in the form of research and product knowledge-related articles and step-by-step guides, survey templates, etc.
- Project Management: Able to manage multiple projects concurrently.
- Relationship management: growing and maintaining relationships with the clients irrespective of background and personality type.
- Communication & interpersonal skills: communicating, presenting and speaking to various clients/stakeholders.
- Problem solving: keeping a cool head when things don't go according to plan or timelines are tight, organising feedback from other departments and stakeholders to the client and coming up with creative and workable solutions or workarounds.
- Fluency in English.
- Residence permit in Malaysia.

A plus would be:

- Teaching experience of any kind, or experience with guiding others through a class, process, or some sort of learning.
- Experience working in a research agency.
- Startup experience.
- Basic knowledge working with CRM (preferably Hubspot).
- Experience with research or data analytics software.
- Academic qualifications that cover quantitative research, with qualitative research being an added bonus.
- Fluency in Malay

**The Process**
- CV & Video Triage
- Technical Assessment
- Hiring Manager Interview
- Founder Interview

**Onboarding**

This will be your roadmap for the first 3 months:

- **1st Month**_
- Carry out a research project with us as part of your Onboarding, where you act as the client.
- Have a session with all department heads to learn what their department's role is in the company.
- Observe the CS team conducting client research projects; inclusive of all client meetings, survey reviews and feedback gathering.
- Be inserted into the rotation between CS team members to conduct Onboarding sessions (introducing the clients to our proprietary platform and how to use it).
- Conduct survey reviews for short surveys (less than 20 questions).
- Assist the Panel team with cleaning data collected from client surveys.
- **2nd Month**_
- Be inserted into the rotation between CS team members to conduct Research Success Consultations (guiding clients through crafting their questionnaire) and Insights Q&A sessions (guiding clients through analysing the data they've collected).
- Conduct survey reviews for all survey lengths.
- Be inserted into the rotation between CS team members to host CS meeting on Wednesdays.
- Prepare knowledge base articles wherever required.
- Reach out to past clients to find out how they used their data and if they have current res

  • Consumer Insights Lead

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Global FMCG brandExcellent compensation and benefit package about the company Our client is a global FMCG food company. They have been in business for over 100 years and are continuing to grow and expand their business, allowing high-performing individuals the opportunity to advance and showcase their skills. Employee engagement and professional development...

  • Consumer Insights Lead

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Global FMCG brandExcellent compensation and benefit package about the company Our client is a global FMCG food company. They have been in business for over 100 years and are continuing to grow and expand their business, allowing high-performing individuals the opportunity to advance and showcase their skills. Employee engagement and professional development...

  • Strategy & Insights Lead

    3 weeks ago

    Kuala Lumpur, Malaysia Danone Full time

    About the job Danone Specialized Nutrition Malaysia is seeking for Strategy & Insights Lead. With our global presence, brands and business and our mission of bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance. To succeed in this journey, we're looking for the...

  • Research analyst

    4 weeks ago

    Kuala Lumpur, Malaysia Hiring Resource Solutions Full time

    Write and publish reports covering a variety of consumer food/drink markets identifying the key issues facing manufacturers, suppliers and retailers. Gather primary and secondary data relevant to each market, and build a picture of the size of the market through research, company data and market data. Work with Research Directors to develop accurate market,...

  • Consultant (Consumer Research), South Apac

    3 weeks ago

    Kuala Lumpur, Malaysia Mintel Full time

    From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients' next big idea. The Consultant role is to...

  • Research analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hiring Resource Solutions Full time

    Write and publish reports covering a variety of consumer food/drink markets identifying the key issues facing manufacturers, suppliers and retailers. Gather primary and secondary data relevant to each market, and build a picture of the size of the market through research, company data and market data. Work with Research Directors to develop accurate market,...

  • Research analyst

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hiring Resource Solutions Full time

    Write and publish reports covering a variety of consumer food/drink markets identifying the key issues facing manufacturers, suppliers and retailers. Gather primary and secondary data relevant to each market, and build a picture of the size of the market through research, company data and market data. Work with Research Directors to develop accurate market,...

  • Strategic Insights Associate

    2 weeks ago

    Kuala Lumpur, Malaysia Techsap ASP Sdn Bhd Full time

    **Job Summary** To assist in developing, collecting and managing market intelligence data and to provide reporting, analysis and insights that are consumer centric, actionable and value added to support effective and efficient business planning and decision making. **Key Responsibilities** 1. Provide support in harnessing consumer insights, trend analysis...

  • Strategy & Insights Lead

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Danone Full time

    About the job Danone Specialized Nutrition Malaysia is seeking for Strategy & Insights Lead. With our global presence, brands and business and our mission of bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance.To succeed in this journey, we're looking for the...

  • SEO Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Hype Insights Full time

    SEO Superstars ONLY! We are looking for SEO Executives to join our global, digital marketing team. **Job highlights** - Competitive salary commensurate with skills and experience - Career progression opportunities - Casual, fun working environment - Opportunity to work with a global team **What you’ll be doing** - Developing optimisation strategies that...

  • Strategy & Insights Intern

    1 week ago

    Kuala Lumpur, Malaysia Tune Protect Group Full time

    Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle...

  • SEO Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hype Insights Full time

    SEO Superstars ONLY We are looking for SEO Executives to join our global, digital marketing team.Job highlights Competitive salary commensurate with skills and experience Career progression opportunities Casual, fun working environment Opportunity to work with a global teamWhat you'll be doing Developing optimisation strategies that increase our client's...

  • Market Researcher

    7 days ago

    Kuala Lumpur, Malaysia Big Berry Consulting Sdn Bhd Full time

    The job scope of a market researcher involves gathering, analyzing, and interpreting data about market conditions, consumer preferences, and competitive products or services. Their primary objective is to provide valuable insights that help businesses make informed decisions about their products, services, marketing strategies, and overall market...

  • Digital Marketing Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Hype Insights Full time

    Ready to level up your digital marketing skills? We are looking for a Digital Marketing Executive (KL) to join our global, digital marketing team! **Job highlights** - Competitive salary commensurate with skills and experience - Career progression opportunities - Casual, fun working environment - Opportunity to work with a global team **What you’ll be...

  • Quantitative Market Researcher

    3 weeks ago

    Kuala Lumpur, Malaysia Conjointly Full time

    **Conjoint.ly offers a powerful and intuitive platform and expert support for insights about markets, customers, product, and pricing questions.** We are an Australian-headquartered provider of quantitative research services to big and small companies (mostly in USA and Europe). Through automation, we increase efficiency for our clients, but maintain a human...

  • Junior Researcher

    3 weeks ago

    Kuala Lumpur, Malaysia Mintel Full time

    From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients' next big idea. **What You Will Be...

  • Consumer Experience Manager

    7 days ago

    Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    Global applicants welcome. Local employment package will apply. Reporting to: Brand Lead **Consumer Experience Manager** The incumbent will join a dynamic and fast paced environment, working closely with the Brand Lead to generate strategies on the overall consumer engagement, focusing on on-ground initiatives through in-depth understanding of a consumer's...

  • Consumer Experience Associate

    7 days ago

    Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...

  • Digital & Social Insights Analyst (Freelance)

    6 days ago

    Kuala Lumpur, Malaysia Media.Monks Full time

    **Description**: MediaMonks is looking for a Data and Insights Analyst to join our team and help drive initiatives across new business and our stable of clients. In this position you will drive qualitative and quantitative research, conduct trend and insight desk research, manage relationships with external research agencies, and develop high quality, unique...

  • Quantitative Market Researcher

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Conjointly Full time

    offers a powerful and intuitive platform and expert support for insights about markets, customers, product, and pricing questions. We are an Australian-headquartered provider of quantitative research services to big and small companies (mostly in USA and Europe). Through automation, we increase efficiency for our clients, but maintain a human connection and...