Supervisor
5 months ago
**Responsibilities**:
- Oversee daily operations of the indoor cats play area, mini petting zoo, and outdoor cafe to ensure a smooth and efficient guest experience.
- Manage and train staff on guest interaction, safety protocols, and proper handling of animals.
- Ensure the cleanliness and maintenance of all areas, adhering to health and safety regulations.
- Handle customer inquiries and resolve any issues to maintain high customer satisfaction.
- Coordinate with the admin and operations manager to implement promotional activities and special events.
**Requirements**:
- Proven experience in F&B management or hospitality, with a strong focus on customer service.
- Passionate about animals, especially cats, with knowledge in animal welfare and behavior.
- Excellent communication and leadership skills.
- Ability to work flexible hours, including weekends and holidays.
Pay: RM1,800.00 - RM2,200.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- 13th month salary
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