Sl, Cons Depo Mass Aff

3 weeks ago


Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Community Banking- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Design and provide products and services that empower our customers to enjoy greater banking convenience.
- Work closely with the respective Retail product owners to create a segment stickiness & value proposition by growing the customer product holding.

**Key Responsibilities**:

- Design, develop APIs/digital engagement platforms to drive customers to become RHB’s transactors by performing transactions with RHB and payroll customer by using RHB as their payroll Bank
- Innovate and develop new deposits products & customer journey to grow business and implement it across digital & non digital platforms.
- Generate new ideas with latest market analysis and customer needs thorough collaboration with partners with an enhanced customer journey to sustain business growth and maintain competitiveness in the market.
- Provides frequent update/communication to management on the progress of initiatives and projects.
- Ensure projects & initiatives meet business, schedule and budget objectives.
- Actively drive acquisition for deposits, payroll, identify business opportunities and ensure targets allocated are met.
- Drive deposit acquisition and cross selling strategies through internal and external partnerships and loyalty programs
- Develop seamless product onboarding journey and explore new acquisition channels
- Supports a wide variety of initiatives across RHB Group in support of the deposit products.
- Design, plan and implement end-to-end sales and marketing campaigns to acquire customers, increase balances and cross selling to strengthen customers banking and transacting capabilities.

People Management
- Lead and develop a team by enhancing performance by setting clear BSCs and measuring against these on a regular basis includes team structure, tasks, performance management, team building, succession planning, mentoring, training and performance reviews.
- Identifying and providing feedback through one to one session, effective use of personal development plans, provision of coaching & development opportunities.
- Requirements

**Requirements**:
Bachelor Degree -.

Minimum 3-5 years’ experience in Banking with exposures in product development or marketing and experience writing detailed business cases and product rollout plans
- Solid business acumen and strategic thinking & insight
- Innovative, creative thinking, good analytical and communication skills
- Ability to work effectively with internal & external partners across different platforms
- Ability to lead projects across multiple work groups
- Ability to understand business objectives and align it with customer experience
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards


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