Internship for Receptionist

5 months ago


Johor Bahru, Malaysia Bukit Timah Golf Sdn Bhd Full time

Internship for Receptionist (DIPLOMA/DEGREE)
- To achieve customer expectation on customer service and accurate information.
- To analyse customer needs and develop strategies for meeting the needs effectively.
- To convert the marketing leads to sales and increase the conversion rate.
- To provide cares, informative messages and proactive follow-up service to existing customers and lead to repurchase.
- To keep and maintain good customer relationships by providing excellent value to the customers.
- To assist customer in scheduling appointment and verify the accuracy on the client’s information.
- To collect after session feedback from the customers and respond on the reviews.
- Maintain and ensure the customer database is accurate and up-to-date.
- To provide customer support and technical issue resolution.
- To comment, report and raise customer issue to the management.
- To achieve KPI and company goal with the team.
- To assist in ad hoc task and other task that superior assign to.

Location : Gelang Patah

**Job Types**: Full-time, Internship

Pay: RM500.00 - RM700.00 per month

**Benefits**:

- Free parking
- Health insurance
- Professional development

Schedule:

- Day shift

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (preferred)



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