Duty Manager
2 weeks ago
Monitor and report revenue and cash flow
- Address customer issue and complaints
- Team management skill
- Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest’s name at every opportunity
- Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc
- Ensures all data are always entered completely into the hotel systems in accordance with reservation
- When on night duties, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival or departures whenever maybe the case
- Always sell the hotel products and services by using up selling and any suggestive selling
- Prepare necessary reports as requested
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Schedule:
- Afternoon shift
- Day shift
- Night shift
Supplemental pay types:
- Overtime pay
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Hospitality: 1 year (preferred)
**Language**:
- Bahasa Melayu (preferred)
- English (preferred)
Application Deadline: 05/30/2024
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