Duty Manager

2 weeks ago


Kuching, Malaysia HLH INTERNATIONAL SDN BHD Full time

Monitor and report revenue and cash flow
- Address customer issue and complaints
- Team management skill
- Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest’s name at every opportunity
- Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc
- Ensures all data are always entered completely into the hotel systems in accordance with reservation
- When on night duties, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival or departures whenever maybe the case
- Always sell the hotel products and services by using up selling and any suggestive selling
- Prepare necessary reports as requested

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

- Afternoon shift
- Day shift
- Night shift

Supplemental pay types:

- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Hospitality: 1 year (preferred)

**Language**:

- Bahasa Melayu (preferred)
- English (preferred)

Application Deadline: 05/30/2024


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