Captain, Food
6 months ago
As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.
Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
**Responsibilities**:
- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menu and presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serve food courses and beverages to guests.
- Set tables according to type of event and service standards.
- Record transaction / orders in Point of Sales systems at the time of order.
- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, chinaware, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Present accurate final bill to guest and process payment.
- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
- Ensures that hotel brand standards and SOP's are consistently implemented.
- Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
- Complete closing duties, including restocking items, turning off lights, etc.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff.
- Any other duties related to food and beverage service assigned by the manager.
recruitment2022 #ascottmalaysia #growwithus #career
**Job Types**: Full-time, Permanent
Pay: From RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
-
Food & Beverage Captain
5 months ago
George Town, Malaysia Marriott International, Inc Full time**Job Number** 24021604 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Answer questions on...
-
Food & Beverage Captain
5 months ago
George Town, Malaysia Marriott International, Inc Full time**Job Number** 23197898 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Communicate service needs to chefs and stewards throughout functions. Total...
-
Captain
6 months ago
George Town, Malaysia EPS Ventures Sdn Bhd Full timeWorking closely with operations team to ensure smooth daily operations - Ownership of customer’s dining experience by providing customer service - Perform ad-hoc duties to ensure smooth running of operations - Order taking and serving of food to guests **Requirements**: - Education level - Diploma in hospitality, business and/or similar fields...
-
Outlet Crew
5 months ago
George Town, Malaysia Dessert Captain Sdn Bhd Full time**Penang Chendul **is expanding and looking for **Outlet Crew**s to join us. **Branch**:Gurney Plaza Mall, George Town **Job Descriptions**: - To assist in overall outlet operations, inventory and sales. - Able to provide excellent customer service, front desk management and good working attitude. - Able to prepare food and beverage according to Standard...
-
Captain-banquet
5 months ago
George Town, Malaysia Marriott International, Inc Full time**Número de Empleo** 23197898 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Comunicar las necesidades de servicio a los jefes de...
-
Captain (Me'nate Steak Hub Penang)
5 months ago
George Town, Malaysia Palace Butcher Resources Sdn Bhd Full timeAlways greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation and while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menu and presentation standards. - Speak with guests and...
-
Captain (Me'nate Steak Hub Penang)
5 months ago
George Town, Malaysia Palace Butcher Resources Sdn Bhd Full timeAlways greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation and while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menu and presentation standards. - Speak with guests and...
-
Server/captain Trainee-bqts
5 months ago
George Town, Malaysia Marriott International, Inc Full time**N. Posizione** 24021604 **Categoria la Posizione** Food and Beverage & Culinary **Sede** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari...
-
Server/captain Trainee-bqts
5 months ago
George Town, Malaysia Marriott International, Inc Full time**Numéro de l'Emploi** 24021604 **Catégorie d'Emploi** Food and Beverage & Culinary **Lieu** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Servir des plats et des boissons alcoolisées aux clients....
-
Cafeteria Team Leader
5 months ago
George Town, Malaysia Marriott International, Inc Full time**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24053309 **Job Category** Food and Beverage & Culinary **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...