Manager, QA Coordinator

1 week ago


Kuala Lumpur, Malaysia Herbalife Full time

Overview:
STATEMENT:
The QA Coordinator (Manager) is responsible for
- Business sign-off for new market / feature implementation
- Manage / coordinate various testing teams in parallel (Global, regional, market-level)
- Work collaboratively with markets to ensure that new platforM/Feature-sets function according to blueprint and market expectation, and that quality is inherent
- Formulating and aligning on Go/No Go testing criteria

DETAILED RESPONSIBILITIES/DUTIES:

- Manage UAT teams in markets prior to implementation
- Ensure all testers have been trained
- Develop schedules for testing activities
- Develop and maintain a mutually agreed UAT project plan (resources, training schedule, documentation review, eligibility training, etc.)
- Develop test plans, test cases and test scripts for UAT
- Review test cases and test results produced by testers
- Review and approve all testing documentation
- Interpret state and federal policies as it relates to testing activates, and include in processes where relevant
- Perform User Acceptance Testing in accordance with approved test plans, and research unexpected results
- Create test data required to perform UAT
- Coordinate the handshake with corporate QA leads and review and execute UAT scripts
- Execute UAT batch jobs
- Perform Application Interface / Integration testing
- Perform functionality, usability, design and basic security testing
- Develop a plan and templates to ensure UAT is done adequately on time
- Update Requirements Traceability Matrix
- Create, update and execute automated test scripts
- Maintain UAT regression script libraries
- Document all test results in the appropriate format
- Log all defects discovered during UAT
- Provide recurring status updates on the status of UAT efforts for all releases in progress
- Participate in deployments to perform User Acceptance Testing
- Develop weekly status reports and present to the team (incl. executive management)
- Participate in all scheduled and ad hoc meetings / ceremonies as required

Qualifications:
Required Qualifications
- Extensive experience regarding QA principles, methodologies, toolsets and processes
- Working knowledge of testing automation processes and tools
- Solid experience regarding Agile principles and ways-of-work
- Stakeholder management
- Excellent written and verbal communication
- Ability to resolve conflicts and issues
- Ability to triage across multiple teams (business, SIT, and development) to resolve issues
- Bachelors degree required
- PMP preferred

Principles & Related Competencies:
Ethical
- Complies with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect.

Leadership
- Meets challenges head-on to uphold quality standards, productivity goals, and values; Sets an example, building a culture of trust, transparency, and open communication; Is aligned with organizational direction

Collaborative
- Works cooperatively with others offers and accepts help; Freely shares information as appropriate; Open to and willing to provide feedback; Strong contributor to the team’s results; Celebrates the individual and the team; Ability to clearly communicate.

Looks beyond oneself
- (Team player) Demonstrates humility and willingness to recognize and give credit to others; Works well alongside people of different backgrounds and ideas; Builds good relationships with others; Values Distributors and teammates.

Drives innovation
- Add value through proposing ideas and creative solutions to employee, distributor and/or customer challenges; Listening to and respecting others’ ideas through collaborating and helping develop those suggestions; Driving ideas forward to implementation.

Delivers change
- Deliver change through adapting to different working environments; Responding positively to change including new duties and assignments.


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