Resort Receptionist
5 months ago
**Job description**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Requirements and skills
- Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
- Understanding of how travel planning websites operate, like Booking, Agoda and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- **PREFERABLY MALAYSIAN**:
- **PREFERABLY 20-35 years old**
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM2,300.00 per month
**Benefits**:
- Maternity leave
- Parental leave
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Benefits**:
- Opportunities for promotion
Schedule:
- Rotational shift
**Job Type**: Permanent
**Salary**: RM2,000.00 - RM2,300.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
-
Receptionist (Lilla Rainforest Resort)
5 months ago
Hulu Selangor, Malaysia GFG HOME REALTY SDN BHD Full time**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...
-
Receptionist Resort
5 months ago
Hulu Langat, Malaysia GFG HOME REALTY SDN BHD Full time**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...
-
Receptionist - Green Villa Resort (Hulu Langat)
5 months ago
Hulu Selangor, Malaysia GFG HOME REALTY SDN BHD Full time**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...
-
Front Officer
5 months ago
Hulu Selangor, Malaysia GFG HOME REALTY SDN BHD Full time**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...