Crew Leader

3 weeks ago

Melaka, Malaysia Foodscape - Kopi Mesin Melaka Full time

Memastikan penyediaan makanan yang terbaik mengikut piawaian yang ditetapkan
- Memastikan Quality, Services & Cleanliness (QSC) dalam keadaan terbaik
- Memastikan keadaan dapur dan persekitaran kafe dalam keadaan kemas dan bersih setiap masa
- Memastikan perkhidmatan pelanggan yang cemerlang dari segi kelajuan, perkhidmatan, urutan, etika, kualiti makanan dan melebihi kepuasan pelanggan secara konsisten
- Bekerjasama dengan pasukan untuk memastikan pematuhan SOP sepenuhnya
- Mematuhi dan mematuhi prosedur kawalan kewangan dengan tegas
- Bekerjasama dengan Pengurus Kafe dan ahli kumpulan untuk mencapai sasaran jualan, pengurangan kos, kerosakan, pembaziran, kecurian, kualiti makanan dan perkhidmatan pada tahap terbaik
- Membuat pengiraan, merekod dan memastikan stok bagi bar dan stok umum dalam keadaan teratur, bertulis dan mencukupi.
- Melaporkan sebarang keadaan isu berkaitan stok kepada Pengurus Kafe. Berinteraksi dengan pelanggan dan bekerjasama dengan ahli kumpulan dalam keadaan yang baik
- Memastikan kedatangan ahli kumpulan mengikut jadual dan menepati masa
- Memastikan piawaian disiplin dan profesionalisme kakitangan yang boleh diterima dicapai
- Memimpin kumpulan untuk memastikan operasi kafe diurus dengan berkesan dan kepuasan pelanggan dicapai secara konsisten

**Benefits**
- Komisyen melalui 'Reward Program'
- Caruman EPF & SOCSO
- Skim Insurans Pekerja
- Double & Triple Pay untuk waktu operasi tertentu
- Elaun makan
- Diskaun pekerja
- Insentif & elaun tambahan

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM1,800.00 per month

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Melaka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Food preparation: 1 year (required)
- Food service: 1 year (required)
- Restaurant: 1 year (required)

License/Certification:

- college education in hospitality and cullinary? (preferred)

Application Deadline: 03/27/2024
Expected Start Date: 04/01/2024

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