Customer Service Officer
2 weeks ago
Location: Medini 7
Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM
Off Day: 1 Day
Working Arrangement: On site
Job Requirements:
- At least SPM leavers
- Fluent in Malay and English (Fluency in Mandarin is an added advantage)
- Fresh graduates are encouraged to apply
- Willing to work in KL
- Has your own laptop/desktop and strong internet connection for WFH purposes
- Willing to work shift hours and on weekends/public holidays
Basic Salary: RM1,900
Other benefits:
- OT payout
- KPI incentive
- Night shift allowance
**Job Description**:
- Handle all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceed customer expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM1,900.00 per month
Schedule:
- Day shift
- Evening shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Nusajaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
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