IT Officer

**Job Summary**

**Main Responsibilities**
- Responsible to abide Corporate IT Policies and security.
- Properly administer on company’s IT resources, IT Spare Parts and IT asset.
- Maintain computer hardware, software, systems, networks, communication, CCTV, Door Access, printers and etc
- Plan and schedule accurate preventive maintenance of all IT Facilities.
- Perform IT equipment compatibility check, testing and deployment of equipment.
- Perform relevant validation of systems and enforce compliance at all times.
- Providing technical support across the company (this may be in person or over the phone)
- Ensure user’s problems to be solved within a reasonable period of time and meet with users’ requirements to provide suggestions to users on their IT needs.
- Repairing or replacing faulty equipment as necessary
- Raise IT request and IT ticket for any user request and user issue via Olam Service Now portal.
- Perform daily/weekly CCTV backup.
- Maintain proper IT documentations hardcopy and softcopy.

**Qualifications and Skills Required**
- Customer service skills to interact professionally and positively with employees and coworkers.
- Analytical and problem-solving skills to troubleshoot and diagnose issues
- Multitasking skills to assist multiple employees at once.
- Time management skills to provide updates and fixes within a promised time frame.
- Associate’s degree in IT, Computer Science or Management Information Systems (MIS)

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus