Field Mediator

3 weeks ago

Kuantan, Malaysia Upscale Sdn Bhd Full time

Conduct field visitation and investigation on uncontactable customers, newly disbursed, fraud, etc. Exhaust viable ways to obtain new leads to reach customers. Negotiate and advice customer on repayment of payment. Handle and meet up customers who surrender the vehicle back to TCAPM. Ad-hoc assignments for any incidental visit including but not limited to site inspection to store yard & dealers, obtaining stamp from commissioner of oaths, lodging police report, meeting with relevant authorities, etc. Prepare performance report of individual and regional site visits for management reporting. Manage submission of travel claims. Handle any other ad-hoc task assigned by the Team Lead/Manager.
Build on a highly exclusive level of service delivery, we only work with a selected group of clientele thereby allowing us to be truly focused on our clients needs.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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