Customer Service Admin
1 week ago
Requirement:
- Chinese Preferred
- SPM/ Diploma/Fresh Graduated
**Responsibilities**:
- Customer Interaction:
- Greet customers in a friendly and professional manner.
- Address customer inquiries, concerns, and complaints promptly and courteously.
- Provide accurate information regarding driving courses, schedules, fees, and other relevant details.
- Assist customers in scheduling driving lessons, theory classes, and tests.
- Maintain a positive and helpful attitude towards all customers.
- Communication:
- Respond to inquiries promptly and effectively.
- Relay messages and information to the appropriate department or personnel.
- Follow up with customers to ensure their needs have been met satisfactorily.
- Communicate important updates or changes in schedules or procedures to customers.
- Administrative Support:
- Perform general administrative tasks such as filing, data entry, and document preparation.
- Assist in maintaining student records, including enrollment forms, attendance, and progress reports.
- Coordinate with instructors and other staff members to schedule classes and appointments.
- Prepare invoices, receipts, and other financial documents as required.
- Assist in inventory management and ordering of office supplies.
- Customer Relationship Management:
- Build and maintain positive relationships with customers to ensure satisfaction and loyalty.
- Seek feedback from customers to identify areas for improvement and make suggestions for enhancements.
- Proactively address any issues or concerns raised by customers to prevent escalations.
- Follow up with customers after course completion to gather feedback and address any post-training needs.
- Team Collaboration:
- Collaborate with other team members to ensure smooth operations and exceptional customer service.
- Communicate effectively with colleagues to share relevant information and updates.
- Support fellow team members during peak periods or when assistance is needed.
Qualifications:
- Minimum of high school diploma or equivalent; further education in customer service, administration, or related field is a plus.
- Proven experience in customer service, preferably in a similar role.
- Excellent communication skills, both verbal and written, in Malay and English.
- Strong interpersonal skills with the ability to build rapport with customers and colleagues.
- Ability to multitask, prioritize, and manage time effectively.
- Attention to detail and accuracy in administrative tasks.
- Positive attitude and willingness to learn and adapt in a dynamic environment.
**Job Types**: Full-time, Internship, Fresh graduate
Contract length: 3 months
Pay: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
Schedule:
- Day shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
**Language**:
- Mandarin (required)
- Bahasa Melayu (required)
-
Customer Service Assistant
2 weeks ago
Batu Pahat, Malaysia NEST DESIGN & TECHNOLOGY SDN BHD Full timeServes customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information....
-
HR and Admin Executive
1 week ago
Batu Pahat, Malaysia Pamir Development Sdn Bhd Full timeHandle full spectrum of HR /Admin functions (eg. check employee’s attendance, maintain annual leave, claims record and administration work, etc.). - Responsible for staff training and development. - Prepare documentation, data, report or any other administration matters and any other job assigned by Head of Division or Department. - Answering, forwarding...
-
Customer Services Executive
2 weeks ago
Batu Pahat, Malaysia PUTRA SPECIALIST HOSPITAL BATU PAHAT SDN BHD Full time1. HNADLING INCOMING CALLS FOR APPOINTMENT 2. PROVIDING SOLUTION FOR CUSTOMER ISSUE PROBLEM Putra Specialist Hospital (Batu Pahat) Sdn. Bhd. (formerly known as The Southern Hospital Batu Pahat Sdn. Bhd.), was established in 1998 as Batu Pahat Specialist. The Southern Hospital Sdn. Bhd. took over on 8th February 1994. Its opening was officiated by Minister of...
-
Admin Assistant
2 weeks ago
Batu Pahat, Malaysia LES Education Sdn Bhd Full timeWe're hiring **long-term, full-time admins**. No work experience is required, but you need to be **willing to learn** as guidance will be provided. You also need to be **responsible, detail-oriented** and **caring**. As the company is growing, there are plenty of **learning opportunities** and **promotional opportunities** for you. **Company...
-
Customer Services Executive
2 weeks ago
Batu Pahat, Malaysia KHP STEEL PRODUCT (M) SDN BHD Full time'¢ Manage large amounts of incoming calls '¢ Generate sales order when received customer's Purchase Order '¢ Manage Customer's Purchase Order '¢ Work closely with Outdoor sales representative to understand customer's requirement. Kextra first started in humble surroundings as a registered company set up in Batu Pahat, Johor. Backed by an unwavering...
-
Service Advisor
3 weeks ago
Batu Pahat, Malaysia Tan Chong Ekspres Auto Servis Sdn Bhd Full time**Responsibilities**: - Perform customer service duties i.e. answering the phone, scheduling service appointment and calling customers to inform them their vehicles are ready to pick up, explaining repairs to customers, advice customer on the maintenance packages and estimated price and etc. - Promote products and services confidently - Writing service...
-
Admin Executive
2 weeks ago
Batu Pahat, Malaysia Tarmah Sewing Machine (M) Sdn Bhd Full time**Offer description**: Negotiable Permanent contract Full Time 2. Check data accuracy in orders and invoices 3. Contact clients for delivery and service schedule arrangement and product feedback 4. Liaise with the Logistics department to ensure timely deliveries 5. Maintain and update sales and customer records 6. Communicate important feedback from...
-
Service Crew
7 days ago
Batu Pahat, Malaysia KuuVanCha Restaurant Full timeJob Descriptions: - Attending to Customers request, orders or complaints - Customer servicing and meeting service calls - Ensure and maintain the cleanliness and comfy dining environment **Job Types**: Full-time, Permanent **Salary**: RM1,400.00 - RM1,800.00 per month **Benefits**: - Professional development Schedule: - Afternoon shift - Early...
-
Administration Assistant
1 day ago
Batu Pahat, Johor, Malaysia Perodua Full timeResponsibilitiesTo assist Executives in daily administrative related duties such as processing customer's order.To prepare documents, invoices, reports, filing, and key in data.To assist in providing excellent customer service.To attend to telephone inquiries.Collecting payment & invoicing.Compiling data and summarizing reports to be submitted to...
-
Account and Admin Assistant
7 days ago
Batu Caves, Malaysia AGENSI PEKERJAAN EMCO EXECUTIVES SDN BHD Full timeï - ¬ Invoice processing ï - ¬ Processing expense requests ï - ¬ Credit control ï - ¬ Cash book maintenance ï - ¬ Maintaining the company purchase and sales ledgers ï - ¬ Banks reconciliation ï - ¬ Liaising with third party providers, clients and suppliers ï - ¬ Updating and maintaining procedural documentation. ï - ¬ Preparation full set...
-
Admin
3 weeks ago
Batu Caves, Malaysia AMR BUSINESS CONSULTANT SDN BHD Full timeKEKOSONGAN NI BAGI SYARIKAT (HNY BUNDLE SDN BHD) KEKOSONGAN : ADMIN SKOP KERJA SEPERTI DIBAWAH: -FILLING -PREPARE INVOICE -UPDATE STOCK IN/OUT TO BE THE LARGEST LOW COST ACCOUNTING SERVICE PROVIDER. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Customer Service Executive
3 weeks ago
Batu Pahat, Malaysia YOUBABY MILLION SDN BHD Full timeOBJECTIVE - To achieve the highest safety and quality standards for every mother and baby care product that we produce. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Financial Services Professional
1 day ago
Batu Pahat, Johor, Malaysia UOB Full timeAbout UsAt UOB, we provide innovative financial solutions to our customers. Our extensive range of products and services includes deposit, insurance, secured and unsecured loans, investment, and wealth advisory services. We aim to empower our customers to enjoy greater banking convenience while extracting more value from their money.We are focused on...
-
Internship for Account
2 weeks ago
Batu Pahat, Malaysia JIN YE YE SDN BHD Full timeJob Description **Job Content**: - Assist in daily operations related to Account such as issuing invoice/receipt, customer payment, sales report, data entry etc. - Perform administrative tasks such as organize and maintain proper filing of documents - Process vendor and inter-company invoices, debit notes and credit notes. - Other ad hoc and admin related...
-
HR & Admin Executive
1 week ago
Batu Pahat, Malaysia B.p. Renalcare Sdn. Bhd. Full time**Responsibilities**: - 1. Recruit, screen, and interview, following all HR processes and procedures. - 2. Continually educate employee on company policies and keep employee handbook current - 3. To attend employee & patients complaints and work to resolve conflicts - 4. Processing payroll, which includes vacation and sick time are tracked in the system -...
-
Advanced Service Specialist
3 days ago
Batu Pahat, Johor, Malaysia Geolog Full timeAbout the PositionWe are seeking an Advanced Service Specialist to join our team at Geolog, a world leader in oilfield services. The successful candidate will be responsible for supporting local business units in commercializing and deploying advanced services.The role will focus on one of the following areas: Reservoir and Source Rock Evaluation, Drilling...
-
Customer Services
2 weeks ago
Batu Caves, Malaysia Orient Biotech Sdn Bhd Full time**Requirements**: - Fresh graduates are encouraged to apply. - Preferable Mandarin Speaker - Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential - Knowledge in handling basic computer (Microsoft Excel/Word/Adode Photoshop/Adobe...
-
Service Support Technician
2 weeks ago
Batu Pahat, Malaysia KYOCERA Document Solutions Malaysia Sdn Bhd Full timeDrawing upon our expertise, Kyocera Document Solutions is committed to being the foremost choice in Office Business and IT Services solutions. By integrating hardware, software, and comprehensive solutions, our goal is to emerge as your dedicated advisor for complete document solutions. We closely engaged with every customer, providing tailored guidance and...
-
Customer Relationship Management Executive
4 days ago
Batu Pahat, Johor, Malaysia Welltop Food Ingredients Sdn Bhd Full timeAbout the JobWe are seeking a highly motivated and experienced Customer Relationship Management Executive to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with existing customers to drive repeat business and maximise account growth.ResponsibilitiesBuild and maintain strong...
-
Admin Assistant
1 week ago
Batu Pahat, Malaysia H-HUAT FURNITURE SDN BHD Full timeMANAGE IN AND OUT STOCK MANAGE CUSTOMER RELATIONS AND DELIVERY SCHEDULE MANAGE PRODUCTION SCHEDULE TO SUPPLY GOOD QUALITY TO CUSTOMER Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5