Customer Sercives Hajj Umrah

Serves customers by providing information; responding to requests; resolving problems; collecting revenue. Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Customer Service Clerk Skills and Qualifications: Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus
MENJALANKAN SERVIS PELANCONGAN TERMASUK UMRAH,HAJI DAN OUTBOUND
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5