Executive, Business Support
4 weeks ago
**Position Summary**:
The incumbent is responsible in the execution of transactional activities for EB Business Support & Sales in meeting set deliverables and Sales & Operational TATs through services excellence and continuous improvement to support the HEB Sales Channels (Broking & Direct) as follows:
- Participate in change Core System from G400 to PolicyM for system integration (PM3 project).
- Participate in system readiness for implementation of new SST %.
- NB & Renewal & Endorsement batching.
- Renewal Listing update.
- Handle admission issue for Guarantee Letters.
- Extract FIT+ data & upload in FIT+ system.
**Key Responsibilities**:
Involved in change Core System from G400 to PolicyM for system integration for few PM3 Modules as listed below:
- PM3 - Pre UAT for Installment Billing - To verify Instalment bill mode, instalment bill calculation by each member & PolM system features and behavior
- PM3 - UAT for Non-Installment Billing - To verify calculation by member for NB/Renewal/Endorsement, PolM system features and behavior, TPA extraction, PDF Invoice output generated from PolM
- Attend BRS briefing initiate by IT/PM
- Prepare Test Cases for PSC
- Verify UAT results.
- Sign off the project is all the result is in order.
- Monitor the result after the enhancement being deployed into PolicyM
SST % change implementation on 1st Mar 2024 to perform the following tasks for:
- Total nos. policies - 1007
- UAT testing for new SST % for GH portfolio in PolM
- BVT testing for new SST % for GH portfolio in PolM 1, we would require.
Carry out the following tasks for New Business/Renewal & Endorsement:
- Conduct standard KYC/Onboarding CDD process for all GH policies. To verify documents provided by BUs goes though the CDD check, Black-listed screening & receive the renewal confirmation slip.
- Batching process of new business/renewal & endorsement to PSC for processing the incepting the policies
- Batching the clients’ member listing to 4 TPAs attaching the member listing and the Schedule of Benefit (SOB)
Adminission & billing investigation:
- Investigate Billing Discrepancies - Difficult/Complex case
- Verify member’s data for admission to hospital
- Verify Underwriting Rules to TPA
**Qualification & Requirement**:
- Education: Degree/Diploma in similar area or equivalent insurance qualification.
- Experience: Minimum 3 - 4 years relevant working experience in similar position.
- Skills: Knowledge in MsWord/Ms Excel/Power Point.
Expected Start Date: 01/01/2024
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
Ability to Commute:
- Kuala Lumpur (required)
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