IT Project Manager

2 weeks ago


Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.

We are currently seeking an ambitious individual to join our **Technology **team in the role of **IT Project Manager.**

**Principle Responsibilities**:
This role will carry out some or all of the following activities:

- Provide support across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand.
- End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey.
- Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service's direction.
- Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data.
- Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality.
- Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge.
- Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release/change.
- Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team.
- Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
- Responsible for automating the continuous integration/continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
- Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable.
Requirements

**Qualifications**:

- Bachelor Degree in Computer Science, Information Technology or IT related disciplines.
- IT working experiences, preferably in an enterprise or a global environment.
- Solid hands-on API (Application Programming Interface) and RPG development with solid technical knowledge and development experience in IBM i (iSeries);
- Experience in RPGLE/CLLE programming.
- Knowledge in C language, Phyton, machine language is an added advantage.
- Knowledge and experience working on Cloud services is an added advantage.
- Strong data/fact based analytical and problem-solving skills, able to work independently, proactively and under pressure against multiple deadlines.
- Excellent understanding of the full project lifecycle and Agile methodology.
- Ability to easily navigate and adapt quickly and effectively using different tools and technologies.
- Effective communication and interpersonal skills to engage with stakeholders at all levels.

**Opening up a world of opportunity.**

**Issued by HSBC Bank Malaysia Berhad



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