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Concierge (Family Experience) (168154)

4 weeks ago

Penang, Malaysia Shangri-La Hotels Full time

Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

Service Associate - Concierge (Famex)

We are looking for Service Associate - Concierge (Famex)

As a Service Associate - Concierge (Famex), we rely on you to

Create a memorable experience for the guest and their family
Engage with guests / families and enhance the service based on their feedback
Assist with any issues or problems

**We are looking for someone who**:
Has experience in the same capacity, preferably in a luxury hotel

Diploma / Graduate from a hotel management or related education background

Communicates and writes with fluency in English (as well as local language)

Has strong interpersonal skills and customer oriented

Is a self-starter and a team player

Enjoys problem solving with a can-do attitude

Knowledge of local attractions will be advantageous