Content Moderator

3 weeks ago


Bayan Lepas, Malaysia Career International Fos Sdn. Bhd Full time

**Responsibilities**
- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
- Collaborate with other functions of E-commerce business unit to complete the designated work to meet the team's goal

**Qualifications**
- Bachelor’s degree
- 1~3 years work experience in content moderation
- Excellent written and verbal communication skills in Mandarin and English
- Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity
- Flexible for shifting schedule and changes along with it

**Preferred Qualifications**:

- Multi-lingual is highly preferred (depends on the market assignment)
- Compliance or moderation operations experience is preferred
- Strong analytical and research skills
- Experience in E-Commerce Buyer and Seller Services is a plus
- Ability to work in a fast and evolving environment with detail-oriented focus.

**Salary**: RM2,500.00 - RM3,400.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Ability to commute/relocate:

- Bayan Lepas: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary?

**Education**:

- Bachelor's (preferred)

**Experience**:

- content moderation: 3 years (preferred)

**Language**:

- Mandarin (preferred)


  • Content Moderator

    2 days ago


    Bayan Lepas, Malaysia Gratitude Inc. Full time

    **Role**:Content Moderator **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Mandarin Content Moderator Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English - **Job Opportunity: Content Moderator...

  • Content Moderator

    7 days ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to...

  • Content Moderator

    4 weeks ago


    Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time

    **Your Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and deliver defined process report. - Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement,...

  • Content Moderator

    3 weeks ago


    Bayan Lepas, Malaysia Career International Fos Sdn. Bhd Full time

    Job Description: - Specifically, into reviewing the videos, articles and posts related to legality and the safety of the brand with the standard and rules set by the social media policy. - Become and remain knowledgeable about social media products and community standards - Make well balanced decisions and personally driven to be an effective advocate for...


  • Bayan Baru, Malaysia Gratitude India Full time

    **Job Opportunity: Content Moderator (Facebook)** **Qualifications**: - Education: Graduate / Undergraduate / SPM - Age: 18 years and above **Experience**: - Fresh graduates or SPM holders with 1 year of customer service or content review related experience - Experience in call center or content moderation preferred **Knowledge & Skills**: - Experience...

  • Content Moderator

    4 weeks ago


    Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time

    Specifically, into reviewing the videos, articles and posts related to legality and the safety of the brand with the standard and rules set by the social media policy - Become and remain knowledgeable about social media products and community standards - Make well balanced decisions and personally driven to be an effective advocate for our community -...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Teleperformance is committed to providing a safe and respectful digital community for our clients and their customers. As a Content Moderator, you will play a vital part in achieving this goal.About the Role:You will be responsible for reviewing and managing online content according to our client's policies and guidelines. This position requires strong...


  • Bayan Baru, Malaysia Nezda Technologies Full time

    **Content Moderation Specialist Mandarin - Fresh Grad or Experienced.** **Location: One Precinct, Bayan Baru Pulau Pinang** **Shift: 5 working days (Rotational Shift)** **Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Teleperformance is a leading global provider of customer experience solutions. We help businesses ensure safe experiences for their customers online.The role of the Content Moderator is crucial in maintaining a secure and respectful digital community. As a Content Moderator, you will be responsible for reviewing and managing internet content according to our...


  • Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time

    Roles & Responsibilities - Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material - Reviewing/updating contents on a popular social media platform - Audit of content received and sharing for Social Media Upload Generic & Behavioral Skills -...


  • Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time

    Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/materialReviewing/updating contents on a popular social media platformAudit of content received and sharing for Social Media Upload Generic & Behavioral Skills -Proficiency in Native Language...

  • Content Review Analyst

    21 hours ago


    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    We are looking for highly skilled and motivated individuals to join our team as Content Moderators. In this role, you will play a critical part in maintaining a secure and respectful digital community for our clients.About the Job:You will be responsible for reviewing and managing online content according to our client's policies and guidelines. This...


  • Bayan Baru, Malaysia ADV Solutions Full time

    Overview Ecommerce’s Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. **Responsibilities**: - Review seller, business and product information, short videos,...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    We are seeking highly skilled and motivated individuals to join our team as Content Moderators. In this role, you will play a vital part in ensuring that our clients' online communities remain safe and respectful.About the Role:You will be responsible for reviewing and managing online content, making decisions based on client-defined policies and guidelines....

  • Trainer (Japanese)

    3 days ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: - If you have proven 1 year BPO supervisory experience, we have something for you!Qualifications: **Requirements**: - Degree in any discipline **Minimum Relevant Work Experience** - 3 years customer service experience with minimum 2 years training experience - Minimum 1 year of content moderation related experience **Minimum Training...