Program Administrator

3 weeks ago


Penang, Malaysia Flex Full time

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.

Job Summary

The Program Administrator will be based in Prai, Penang
Lead the execution of the customer requirements, and through that deliver the projected value to Flex and its customers, using tools and initiatives of the company, to maintain business relationship and maximize customer satisfaction.

Here is a glimpse of what you’ll do:

- Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
- Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
- Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
- Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)
- Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable.
- Responsible and accountable to maintain price book in Baan.
- Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook(FOL) for its organization.

Here is some of what you’ll need (required):

- At least Bachelor's Degree in any related field.
- Strong in problem solving
- Ability to make effective and sound decisions
- Ability to interface with different levels of the organization
- Self confident & willing to assume leadership role
- Strong communication skills
- Well organized & disciplined; sets priorities and manages time effectively
- Facilitates effective meetings

LI-ELYSECWGAN

AA07

Job Category

Operations


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