Mps Services Customer Service Representative
4 weeks ago
**Customer Service Representative**:
- Technology | Manufacturing**Mission**:
- The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**:
- These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer
- Process Intercompany Credit / Debit
**Additional Responsibilities**:
- Perform administrative functions supporting customer service functions and sales order entries.
- Provide monthly status of open orders and follow up with customers and Production.
- Maintain record of asset delivery progress and invoicing.
- Interact with Production, Buyer and Planner for follow-up of customer orders.
- Resolve licensing issues received from customers and record in support database.
- Maintain and improve the integrity of the data in the MFGPRO database.
- Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
**Experience & Exposures**:
- Technology or Manufacturing Center
- Demand Planning
- Production Workflow
- Manufacturing Resource Planning System
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