Beauty Consultant/advisor/sales
5 months ago
**Company Description**:
Our client is a multinational cosmetics company. In addition to manufacturing and selling cosmetics, skincare and perfume products, our client is also a major player in the spa and well-being sector.
**Deliver Sales & KPI**
- Improve the ranking and/or grow faster than key competitors in the store to which she is assigned
- Understand annual objectives and sales target for the store
- Understand personal monthly sales target and initiate action to achieve them, with a focus on key products performance.
- Understand Sales KPI, have basic SOP knowledge and believe in the brands structure where SBC needs to have good understanding on Sale KPI and the formulation as well as SOP in retail.
- SBCs / BCs need to understand the important of Sales KPI such as Average per transaction, item per transaction, average unit retail and the basic understand of SOP
**Customer Services**
- Deliver customer service as per company standards
- Compliance of Sales process with guidelines for all BCs of the store. Execute all aspects of company Sales Process in order to offer the best experience to customers such as: 1) Skin Consultation and Skin Check; 2) Arm Demo and Hand Demo; 3) Skin Perfect Touch; 4) Make up / touch up
- Constantly follow and comply with the visual merchandising guidelines. In particular:
- 1) Store area is clean and uncluttered; 2) Store glass table top, displays, floating bar, consultation tables & testers in working order and dust free; 3) Displays, tester stands, animations table, light boxes, glorifiers, back/family wall displays, panels are updated with new launches on a timely basis
- Uphold the image standards of the brand by demonstrating required grooming standards
- Proper handling of consumer complaints including reporting back to store manager
- Have the basic knowledge of wrapping skills, following up skills and enjoy storytelling.
- Lead the team of Beauty Coaches (BCs) - Only applicable to Senior BC
- Manage BC duty roster, optimize numbers of BCs based on traffic, with validation by Retail Manager/Assistant Store Manager / Store Manager.
- Coach BCs with focus on selling skills, sales KPI and customer service.
- Support BC recruitment.
- Run the Beauty Journey for new BCs and lead the 5 days open spa journey for new joiners.
- Recruit new customers
- Constantly do recall and follow-up on active and inactive customers
- Participate in traffic stoppers and outpost activities as defined by monthly campaign guidelines and as assigned by chief Makeup Artist/store manager.
- Makes sure prospects who come to the store feel welcome
- Drive loyalty and repeat purchase of existing customers
- Introduce membership promotions to every customer
- Execute CRM action to bring customer back to store, such as 7-day recall for checking customer on product satisfaction, birthday calls and VIP calls o Encourage and drive Open Spa customer to Skin Spa treatment
- Skin Spa Service to Treatment
- Skin Spa service to treatment Welcome and greet client to the Skin Spa (through the waiting area, the pre-treatment check list and refreshment)
- Ensure the correct booking procedures are followed, in order to maximize occupancy. o Ensure the correct pre-treatment check is completed for every client (room tidied, necessary equipment and linen clean & ready, etc)
- Open Spa Service to Treatment
- Clean that all necessary product are in sufficient quantities and amount especially contain of mask and face oil.
- Clean and tidy up the open spa area and prepare all the needs for the treatment such as comb, ear buds, mirror, towels etc ) & check the lighting and temperature.
- Aware in health declaration form fill up the simplified format for each treatment visitation
**Product, Inventory & Follow Up Skills**
- Participate in the store operation tasks as assigned, including but not limited to: 1) Stock management of retail products, tester, limited edition, samples, mechanic and promotions, and seasonal set; 2) Keep abreast of competitors’ sales performance, ranking and key commercial activities in the store administrative tasks related to the redemption program management (e.g. contacting customers follow up of rewards etc.); 3) ▪ Easy to adapt into selling by franchise and believe in the importance of healthy stock mix management.
- Have the basic knowledge on selling product by franchise and study the Product KPI and personal sales report
- Have a basic knowledge on total franchise for the brands such as Double Serum, Whitening, Body, Hydration, Anti-Ageing etc and able to convert sales from these franchise including make up.
- Good in tracking own personal sales KPI and also study the own sales trend and able to plan and share to the Manager.
**Job Requirements**:
- Education/Degree: Minimum education level of Sijil Pelajaran Malaysia (SPM) or Malaysian Certification of Education or equivalent
- Background including total years of experience - At least one (1) year relevant sales experience
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Asian Beauty Corner Sdn Bhd Full time**Who are We?** Asian Beauty Corner Sdn Bhd is an authorized importer and distributor of top Korean brands for cosmetics and skincare in Malaysia. The company represents up to 28 brands and operates a multi-brand store called "UNDERWATER" throughout the Peninsular of Malaysia. In addition, the company has an online platform called "WooH.my" and strong...
-
Beauty Advisor
4 months ago
Kuala Lumpur, Malaysia WORLD MODE CONSULTANCY MY SDN BHD Full timeWe are seeking a skilled Beauty Advisor to join our team. The Beauty Advisor will be responsible for providing beauty advises and to promote in house products / services. Responsibilities: - Provide beauty advises - Promote In-house products / services - Maintain a clean and organized workplace - Follow all safety and sanitation guidelines - Maintain good...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia World Mode Malaysia Full time**Exciting Opportunity to Work as a Beauty Advisor in Japan!!** We are currently hiring for multiple positions, including Beauty Advisor, Fashion Retail Sales Assistant, Telephone Operator, and more, as part of our esteemed "Global Ambassador" program in Japan! A Global Ambassador represents the company in Japan and is fluent in both Japanese and another...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Asgard Resources Full timeJob Description: We are seeking a passionate and knowledgeable Beauty Advisor to join our team at Wardah Cosmetics. As a Beauty Advisor, you will be responsible for providing exceptional customer service, offering personalized beauty recommendations, and driving sales of Wardah's halal-certified cosmetics and skincare products. Your primary objective will be...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Beauty Brand Company Full time**Salary**: Basic + Commission **Location**: KL Area - Consult with customers to determine their preferences and concerns - Recommending products that fit customer's needs, preferences and budget - Respond to customer's queries - Making sales, maintain a balanced cash register - Handling administrative and clerical duties **Job Requirements**: -...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia AMOREPACIFIC MALAYSIA SDN BHD Full time**Job Highlights** - Subsidiary of the No.1 Beauty Company in Korea - Attractive Remuneration Package - Rewarding Career Environment - Available location: Klang Valley - Mid Valley Megamall & KLCC **AMOREPACIFIC MALAYSIA **is looking for **Beauty Advisor **to experience **Timeless Wisdom, Ageless Beauty **with **Sulwhasoo**! **You will play an important...
-
Beauty Consultant
5 months ago
Kuala Lumpur, Malaysia Beauty Foo Mall (M) Sdn Bhd Full time**JOB RESPONSIBILITIES** - Work as Beauty Consultant at SEIBU Department Store, The Exchange TRX. - Achieve sales target set by the Management of Company. - Engage with customers to understand their beauty needs and recommend appropriate beauty devices and skin care to them. - Maintain highest hygiene standards at all times by cleaning counter, products and...
-
Beauty Advisor
7 months ago
Kuala Lumpur, Malaysia LUXASIA Full time**Brand**: Make Up For Ever **Profile**: As a Beauty Advisor, your key accountabilities will be to recommend and assist customer in selecting the ideal product suitable for their individual preferences and needs. You will also be expected to build and maintain good relationship with customers to ensure customer retention. **Responsibilities**: - Attend to...
-
Beauty Advisor
4 months ago
Kuala Lumpur, Malaysia Afterglow Cosmetics Sdn Bhd Full timeWe are looking for friendly and motivated **Beauty Sales Advisor**! Our company is providing a great basic salary in addition to daily commission. The company is growing rapidly, and employees have the opportunity to earn high commissions in this young and thriving company. Outlet (all outlets in **Kuala Lumpur**): - Gardens Mall MidValley - Sunway...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Loc Sdn Bhd Full timeJob Description: - Consult with customers to determine their preferences and concerns - Recommending products that fit customer's needs, preferences and budget - Respond to customer's queries - Making sales, maintain a balanced cash register - Handling administrative and clerical duties Job Requirements: - Passionate in beauty industry - Fresh grads are...
-
Beauty Consultant
5 months ago
Kuala Lumpur, Malaysia Atop Aesthetic Sdn Bhd Full time**Job Descriptions**: **High Commission pay!** - Perform a wide range of skin treatments for clients such as machine-based facials, basic facials, pigmentation treatment and more. - Provide professional skin analysis to new and existing customers. - Recommend suitable range of treatments & products to clients based on their needs and wants. - Provide...
-
Beauty Advisor
4 months ago
Kuala Lumpur, Malaysia Sephora Full timeSephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA’s retail activity spans over 8 countries...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Sephora Full time**Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. **Sephora** **SEA’s **retail activity spans over 8...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Sephora Full time**Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. **Sephora** **SEA’s **retail activity spans over 8...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Sephora Full time**Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. **Sephora** **SEA’s **retail activity spans over 8...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia ANAIKA COLLECTION SDN BHD Full time**Anaika Collection Sdn Bhd parent's company, Valiram Group is an established and leading luxury retail company in South East with presence across 10 countries in South East Asia - Malaysia, Singapore, Indonesia, Australia, New Zealand, Philippines, Thailand, Macau, Russia and Vietnam. Operating more than 360 stores, a number which continues to grow, the...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Sephora Full timeSephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. Sephora SEA’s retail activity spans over 8 countries...
-
Beauty Advisor
4 months ago
Kuala Lumpur, Malaysia Job Collar Agency Full time**Responsibilities**: - To achieve the sales targets allocated - Provide assistance to customer to ensure satisfaction, follow-up on customer purchases and maintain customer database - To set up and maintain product displays and collateral material - To complete required administration work i.e. customer profiles, daily/monthly sales report/stock sheets...
-
Beauty Advisor
5 months ago
Kuala Lumpur, Malaysia Euphoria Malaysia SDN BHD Full time**Job description** KERJA KOSONG KEMASUKKAN SECEPAT MUNGKIN - IMMEDIATE HIRING LOCATION WATSON MIDVELLY BANGSAR, SUNWAY PUTRA MALL, SOGO KL,AVENUE K Vacancy: Beauty advisor 1500 income + elaun + cosmiyen Management trainee beauty 1500-3000 income + +comisyen SPM, Diploma, Degree in any fields Age 21-35 years Waktu Bekerja : 8 hours Package...
-
Beauty Sales Advisor
5 months ago
Kuala Lumpur, Malaysia FIND Full time**Deliver Sales & KPI** - Improve the ranking and/or grow faster than key competitors in the store to which she is assigned - Understand annual objectives and sales target for the store - Understand personal monthly sales target and initiate action to achieve them, with a focus on key products performance. - Understand Sales KPI, have basic SOP knowledge and...