Bellman

**Primary Responsibilities**

**Operation**
- Greet and welcome guests at the main entrance
- Assist in driveway management
- Assist arriving and departing guests by opening and closing car and taxi doors
- Maintain a clean and tidy entrance and baggage room
- Ensure timely pick up and deliveries pertaining to baggage handling
- Provide information and/or assistance to guests as and when required
- Try to remember individual guest’s names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service
- Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance
- Upon arrival of newspapers, prepare and deliver them to guest rooms as assigned by Front Office staff
- Alert Security or Duty Manager of suspicious looking person(s) / articles

**Other Responsibilities**
- Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel

**Profile**

**Knowledge and Experience**
- Secondary / High school education
- Good reading and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- No experience is required, training will be provided

**Competencies**
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times

**Job Type**: Permanent

Schedule:

- Rotational shift