Customer Service

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

_**Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) general enquiries, complaints, comments, feedbacks and...

**Responsibilities** - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers’ expectation in terms of customer service & accurate information **Requirements**: - You will be required to work on rotational and graveyard shifts -...

Vacancy: Customer Services Executive Location: Ara Damansara Salary Range: RM2,800 - RM3,000 **Requirements**: - Malaysian citizens only - Minimum 2 years of experience in forwarding/logistics - Minimum SPM/Diploma/Degree qualification **Benefits**: - 5 days work week, 1 day WFH - EPF SOCSO EIS provided - No overtime (9am-6pm only) - Great working...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **Salary**: RM2,500.00 - RM3,000.00 per...

Attending to Import and Export Sea Freight shipments and updating details in the system. - Monitoring sea freight shipments and advising customers accordingly on the ETD and ETA upon inquiry. - Maintain proper documentation filing of all operations correspondences and reports. - Coordinate with shipping lines to update all new buying rates and maintain on...

Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to the appropriate department when necessary. - Ensure positive attitude towards customers at all times. - Possess strong understanding of company’s products. - Keep records of customer interactions **; Requirements**: -...

_**URGENTLY HIRING !!! **_ **Position**:Customer Service Executive (Inbound) - Airlines Industry **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off **Working Hour**: 9AM - 6PM - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At least SPM or SKM Certification. - Age group 18 to 55 years old - Mandarin...

**IMMEDIATE HIRING! WE ARE LOOKING FOR IMMEDIATE STARTER** - **Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara...

**Responsibilities** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **Requirements**: - above 18 years old - completed with SPM, UEC, and IGCSE certificates. - Proficient in computer typing skills - Ability to handle multiple tasks in a fast-paced...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**Summary of Responsibilities**: - Demonstrates ownership of every customer interaction to achieve successful first time resolution on all contacts. - Problem faced are related to Mobility Services (Refund, Amend, Exchange, ID problem, system Issue and etc.) - To exceed customers expectation in terms of customer service & accurate information. - Work in a...

**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues. - **Additional Info**_ - _**1 month training provided**_ - _**Nearby public transportation**_ - _**Retention...

聘请（中文&英文)客服 公司在PJ, Ara Damansara（ 靠近公共交通） 薪资高达RM4000 （包括津贴） 工作日： 5 天 工作日, 轮班制 职责： - 流利的华语&英文沟通能力和基本英文水平 - 全要通过电话/邮件，等协助顾客与服务公司相关的咨询 条件： - 18岁以上 - SPM 学历以上 -...

聘请（中文&英文)客服 公司在PJ, Ara Damansara（ 靠近公共交通） 薪资高达RM4000 （包括津贴） 工作日： 5 天 工作日, 轮班制 职责： - 流利的华语&英文沟通能力和基本英文水平 - 全要通过电话/邮件，等协助顾客与服务公司相关的咨询 条件： - 18岁以上 - SPM 学历以上 -...

Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...