Hardware Technician

**Operational Management**
- Work with end users to identify and deliver required PC service levels.
- Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
- Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
- Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
- Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
- Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
- Monitor and test PC performance and provide PC performance statistics and reports.
- Construct, install, and test customized configurations based on various platforms and operating systems.

**Knowledge & Experience**
- Hands-on hardware troubleshooting experience.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation, and OEM guides.
- Ability to conduct research into PC issues and products as required.
- Effective interpersonal skills and relationship-building skills.
- Strong written and oral communication skills.
- Ability to present ideas in user-friendly language.
- Self-motivated and directed.
- Keen attention to detail.
- Analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Ability to work in a team-oriented, collaborative environment.
- Strong customer-service orientation

**Requirements**:

- Proven experience as IT Technician or relevant position.
- Excellent diagnostic, problem solving skills and communication ability.
- Outstanding organizational and time-management skills.
- In depth understanding of diverse computer systems and networks.
- Good knowledge of internet security and data privacy principles.
- Possess a Diploma / any certificate / knowledge in IT, Computer Science or equivalent.

**WAKTU BEKERJA**

Isnin - Sabtu: 8.00am - 6.00pm

Criteria:
1. No experience needed.
2. Able to give full commitment during working day and after working time.

**Job Types**: Full-time, Permanent, Internship, Fresh graduate
Contract length: 3 months

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Early shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay