Room Attendant

6 months ago


Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

**Job Overview**:
Does all the cleaning works assign by their superior. To provide sufficient supplies for the convenience and comfort of guest stay.

**Roles & responsibilities**:

- Grooming and Discipline.
- Offers all possible assistance to guest needs.
- Ensure guestrooms are clean as per standards requirement.
- Empty and clear all ashtrays at guest lift landing.
- Make up beddings and ensure the linen are not stain or torn.
- Checks and stack clean linen on shelf in pantry.
- Reports to be clearly written, clean and precise on remarks column especially on room status, timing and physical checks conducted.
- Maintain corridor cleanliness and morning job functions as per QSS standards.
- Maintain staircases and staff toilets clean at all times.
- Spot clean the room carpet when dirty during cleaning.
- Reports room defects and valuable items in guestrooms.
- Clean the vacuum cleaner after using before go home.
- Keeps pantry and trolley clean at all times.
- Reports to Supervisor on any unusual happenings of guest or behavior of guest at corridor.
- Do not open doors for guest and strict procedures to be follow.
- Any missing operational equipment in guestrooms must be reported to Supervisor.
- Follow Lost & Found Procedures at all times.
- Room discrepancies must be reported to Supervisor.
- Report any unsafe working condition or environment to superior or report directly to OSHA Dept.
- To ensure room cleaning is done properly at a specific time of approx. 30mins per room and the total room assignment for each staff will be 16 rooms per day.
- To perform any other duties as assigned by the Management from time to time.

**Skills & experience**:
**Qualifications**

**- **Primary/Secondary School/O Level.
- Higher Secondary/STPM/'A' Level/Pre-U.
- Professional Certificate.
- Experience is an added advantage.

**Experience**
- Good knowledge in using chemical and cleaning equipment.

**Skills**
- Ability to communicate in English and Bahasa Malaysia.
- Able to read and write in simple English and Bahasa Malaysia.
- Able to carry out instruction in standardized situation.

**Benefits**
- 5 days week work
- Duty Meals
- Uniform Provided
- Inpatient and Outpatient Medical Coverage
- Dental Allowance
- Term Life Insurance
- Performance Incentives
- Career Growth Opportunities
- Additional Leave

Note:
(i) Open to Malaysian Citizen Only**

**Job Types**: Full-time, Permanent

**Salary**: RM1,850.00 - RM2,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)


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