Content Writer and Planner

2 weeks ago


Petaling Jaya, Malaysia Mossery Full time

As a Content Writer and Planner, you will play a crucial role in planning, creating, and publishing engaging content across various social media platforms to drive brand awareness, interact with our audience, and foster customer loyalty. You will have the opportunity to transform ideas into captivating topics and develop related content that excites our customers. Additionally, you will be responsible for exploring new content types, trends, and platforms to ensure continuous social growth.
- Plan, create, and publish creative content on social media platforms, including Facebook, Instagram, TikTok, Blog, and Website, to generate buzz, engage users, and grow our follower base.
- Write compelling editorial content that aligns with our brand voice and resonates with our target audience, generating excitement and interest.
- Stay updated on the latest content types, trends, and platforms to drive social growth and engagement.
- Coordinate and oversee the scheduling and posting of content across all social platforms to ensure consistent messaging and optimal reach.
- Explore opportunities to enhance brand awareness through engagement with relevant influencers, key opinion leaders (KOL), and social platforms.
- Manage and engage with our online communities, fostering meaningful interactions and maintaining a positive brand image.
- Monitor and respond to social media comments and messages across our accounts, ensuring timely and appropriate engagement with our audience.
- Oversee customer service provided through social media channels, addressing inquiries, resolving issues, and providing exceptional support.
- Handle ad hoc tasks and assignments as required.

**; Requirements**:
- Proven experience as a Content Writer or similar role, with a strong portfolio of published work.
- Excellent writing and editing skills, a keen eye for detail and a passion for creating engaging content.
- Familiarity with social media platforms, their algorithms, and best practices for driving audience engagement.
- Knowledge of content marketing strategies and tactics to effectively reach and connect with target audiences.
- Proficient in using social media management tools and analytics platforms to track performance and identify areas for improvement.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Ability to work independently as well as collaboratively in a team environment.
- A creative mindset with the ability to think outside the box and generate innovative content ideas.
- Excellent communication and interpersonal skills.


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