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Customer Service Night Shift

4 months ago

Kapar, Malaysia DESINCE SDN. BHD. Full time

**WHO ARE WE ?**

Desince Sdn. Bhd. was founded back in 2016 with the strong desire to provide the best resources to the E-commerce industry. Desince Sdn. Bhd. improves and innovates in all areas to provide futuristic shopping experience to our consumer groups. After years of development, Desince is now one of the leading e-commerce participants in Malaysia and promise to improve & contribute continuously.

**WHAT WE SELL?**

Full range of fashion related products ranging from men's to women's, from formal wear to casual wear. Digital products mainly on camera related accessories. Home and living improvement products including furniture, fittings, household equipment and etc.

**EMPLOYEES**

80 staff

**COMPANY REWARDS**
- "Top Orders 2022 in Fashion Category in Lazada" - February 2023_

A Personal Assistant must be aware of the organization aims and objective and assist Director make the best use of their time by assisting in various project as well as dealing with all secretarial and administrative tasks.

**Job description**

1.Reply chat - All Shopee & Lazada & TikTok

2.PM customer about shipping out orders - All Shopee & Lazada & TikTok& Whatssap

3.PM customer who rated us 5 stars to give vouchers - All Shopee & Lazada & TikTok

4.Handle dropshipper whatsapp

5.New products details (handbook)

6.Check record (Parcel Received, Inform List, Pending List, Exchange record)

7.Any ad hoc tasks as assigned.

**Working Days & Hours**:

- 6 days / week ; Monday - Saturday
- Work From Home (WFH)
- 5.30pm - 2:00 am

**Job Types**: Full-time, Permanent

**Salary**: RM1,700.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
- Work from home

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)