Data Processing Specialist

2 months ago

Subang Jaya, Malaysia Afterpay Full time

**About the job**
- Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients
- Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables
- Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders

**Responsibilities**
- Responsible for the timely provision of data in the highest quality according to the agreed service level and requirements
- Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
- Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs
- Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
- Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team.

**Additional Information**:

- Bachelor Degree of Statistics/ Computer Science/ Business Information Systems or IT equivalent
- Minimum experience of 2-3 years and above in operations
- ** Excellent organization skills, aptitude to work in team and meet deadlines**:

- ** A high degree of accuracy, proactivity and attention to detai**l
- ** Good analytics skills and aptitude for data and operational processes**:

- Project management aptitude (critical path, task sequencing, problem solving, etc.)
- Fluent in English: speaking and writing with fluency
- ** Good in SQL and Excel.** Experience in using SQL Oracle.
- Bonus if familiar with Pacific market.

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._

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