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Luxury Brand Retail Assistant

1 month ago

Kuala Lumpur, Malaysia Recruit Express Full time

Key Accountabilities Sales & Client Service
- Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
- Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
- Proactive achievement of monthly sales objectives
- Follow-up on client enquiries and requests, including after sales services, proactively and independently
- Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
- Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
- Exercise team work and collaboration to ensure that client needs are placed at top priority
- Adhere to all in-store SOPs
- Assist with cashiering and daily closing settlement
- Stocks receiving and packing in the respective categories assigned
- All other related duties as assigned by the Store Manager Inventory Control
- Conduct category scans for inventory purposes
- Assist with stock maintenance and cycle counts
- Replenishment of display merchandise as required

**Job Type**: Permanent

**Salary**: Up to RM15.00 per hour

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Luxury Retail: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)