Programmer

3 weeks ago

Kajang, Malaysia Ikram Education Sdn Bhd Full time

**1.** **User Logon Account Management**
- Create and manage accounts of current staff and students.
- Reset passwords of staff/student accounts (if an ID is presented by the student/staff).

**2.** **Develop A New Software**
- Reviews user requirements and needs for new software and performs analysis, design, implementation, installation and training related to new software developed.
- Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
- Create charts that show the workflow of the program
- Research, identify, analyze, and fulfill requirements of all internal and external program users.
- Manage the testing and de-bugging of new software, making recommendations to the programming team that respond to technical problems.
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.
- Develop and maintain user manuals and guidelines.
- Train end users to operate new or modified programs.
- Install software products for end users as required.
- Conduct end-user training upon completion of software

**3.** **Manage Data**
- Perform data cleaning one time in a year to ensure that information always matches the correct fields and to find information more efficiently.
- analyze data sets and deliver reports that outline a university’s inefficiencies, inaccuracies, and other issues and develop business solutions and market-oriented conclusions.
- to identifying incomplete, incorrect, inaccurate or irrelevant parts of the data from a record set, table, or database.

**4.** **Modify Existing Software**
- In order to ensure programs, continue to meet university needs, the Programmer must continually follow up with and update existing university software. This can include implementing small changes and software enhancements to completely redesigning a program. As technology changes and customers evolve, so must their products.
- Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
- Analyze and assess existing business systems and procedures.
- Research technologies related to innovative software and best practices to help suggest improvements for university
- Keep programs updated and maintain detailed records of what updates have been completed and what elements they include
- Recommend, schedule, and perform software improvements and upgrades.

**5.** **Manage vendor supplied system**
- Revises, enhances, updates and installs vendor supplied systems software components to optimize performance of the computer systems.
- Researches specific technical software and related questions and problems from users, management, programming, operating and systems personnel.
- Coordinates between personnel using the computer systems and vendor support personnel.

**6.** **Technical Support**
- To assist staff / student regarding software-related specific problems.
- Resolve issues for staff/student via phone, in person, or electronically
- Resolve technical issues in a timely manner
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

**7. Carry out other duties as instructed by a superior officer of the university.**

**Salary**: RM3,000.00 - RM5,000.00 per month

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