SAP SD Support Analyst
1 week ago
More than 2 years of experience in supporting IT solutions with technical knowledge in the** **SAP SD area.
- Experience in support of operational environments preferable
**Responsibilities**:
- Ensuring maintenance and support, further development/improvemen, and quality assurance of the SAP System in the area of Sales & Distribution (SD) and integrated Supply Chain Management systems.
- Maintain documentation (Business Processes description, end user manuals, training documentation, test cases, etc.) of the SAP System in the SAP SD area.
- Customising of processes and interfaces and conduct related test scenarios.
- Respond to tickets and service requests within the required timeframes.
- Provide 1st and 2nd level support to end users of the SAP system in the supported area of SAP.
- Ensure compliance requirements are met through organizational and procedural measures.
- Become conversant with the business processes as enabled by the SAP ERP system.
- Ensure data standards, strategies and company policies are complied with.
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