Retail Consultant
4 months ago
**Company Background : Retail Shop, Personal Care**
**Working Hours**:
**1. Morning Shift : 945am ~ 6pm**
**2. Afternoon Shift :145pm ~10pm**
**3. Full Shift : 945am ~10pm**
**Responsibilities**
- Greet, serve and provide assistance to customer.
- Introduce and effectively promote all activities (marketing plans, loyalty scheme,promotions) to new & existing clients.
- Ensure customer satisfaction by providing good customer service.
- Achieve given sales target and expectations.
- Take part in housekeeping routines and follow operational procedures consistently.
- Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment.
- Support in all merchandise related processes (e.g. deliveries & returns)
- Support in all stock take & cycle counts related processes.
- Perform accurate sales transactions and sales collections.
- Support Store Management in transaction, complaint & return handling.
- Submit time sheet report to Manager timely and accurately.
- Communicate with Manager to build sales and teamwork.
- Take responsibility to minimize stock loss and maximize store security.
- Ensure merchandising is attractive, up-to-date and consistent with marketing plans.
- Monitor stock’s batch code consistently and update Manager before expiry dates.
- Ensure pricing of stocks are accurate.
- Manage product display at shop, promote and upkeep product and the image of the brand.
- Take and perform instructions or task given by superior with full commitment.
**Working Conditions**:
- The Retail Consultant will report to the Outlet Manager.
- Work is normally performed in a typical retail outlet work environment.
- Required to work retail operation hours according to scheduled shift.
- Work Location : Penang (4),Selangor (2), Alor Setar(3),Kuantan(3),JB(1)
**Requirements**:
- **1 - 2 years working experience** in retail industry is an advantage.
- Passionate & knowledgeable about the brand.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- Perceptive of customer needs.
- **Able to work on shift, weekends and public holidays**
**Qualification**:
- Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma
**Company Benefit**:
- **Competitive Salary.**:
- **Excellent commission scheme, bonuses(depend on company financial performance)**:
- **Staff purchase discount.**:
- **Annual Leave.**:
- **Medical benefit.**:
- **Training provided.**:
- **Career growth opportunity.**
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM4,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- Retail: 1 year (preferred)
**Language**:
- English (preferred)
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