Technology Manager

6 months ago


Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Some careers grow faster than others.**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

**HSBC Digital Business Services **is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking an ambitious individual to join our Technology team in the role of **Technology Manager.**

**Principal Responsibilities**:
The team look after Markets and Securities Services (MSS) business and functions. Supporting various MSS systems like trading, payment, operation and regulatory etc. system.

The main functions of the team are to:

- Work closely with business, Global/Regional team, vendor to recommend/provide robust/innovative system solutions to meet business needs within schedule and budget allocated.
- Manage Global/Regional system implementation to Malaysia.
- Manage delivery of system changes and maintain business expectation.
- Ensure high system availability of all Technology services and continuously improved production quality.
- Support business in system incidents of varying complexity to ensure business operation continue to run.
- Manage the service quality issues to ensure high service availability.
- Ensure compliance of Group guideline and country regulation for all technology implementation.
- Manage Technology Financial charges.
- Work closely with business, local regulators, Global/Regional Technology teams and 3rd party vendors.
Requirements

**Requirements**:

- Possess a recognized tertiary degree in Computer Science or Information Technology.
- At least 10 to 15 years working experience in system/business analyst and project management.
- Experience in stakeholder management, system implementation and business support.
- Possess strong system analysis, problem analysis and solving skills.
- Able to work under pressure and possible long working hours.
- Proactive, self-motivated and a good team player.
- Ability to build strong working relationships with stakeholders and able to communicate on complex technical challenges and issues with a wide spectrum of stakeholders.
- Understanding of business finance and experience of effective management of budgets and expenditure.

**Opening up a world of opportunity.**

**Issued by HSBC Bank Malaysia Berhad



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