Supervisor

3 days ago

Chow Kit, Malaysia Emerald Bayview Sdn Bhd Full time

Always greet and welcome guests promptly in a warm and friendly manner
- Always thank and give fond farewell to guests conveying anticipation for their next visit
- Assist guest with table reservation
- Ensure guest are serviced within specified time
- Has a good knowledge of menu and presentation standards
- Able to answer any questions regarding menu and assist with menu selections
- Able to anticipate any unexpected guest need and react promptly and tactfully
- Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm
- Check with guests to ensure satisfaction with each food course and beverages
- Present an accurate final bill to guest and process payment
- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas
- Work with fellow staff and manager to ensure that the restaurant achieves its full potential
- Conducts monthly inventory checks on all operating equipment and supplies
- Any other duties related to food and beverage service assigned by the manager

**Requirements**:

- Pleasant personality and well groomed
- 2-3 years minimum working experience as a captain
- Passion for providing extraordinary service
- Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Must be able to clearly communicate guests’ needs to other staff
- Ability to work positively in a fast-paced environment

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM2,600.00 - RM2,700.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Flexible hours
- Monday to Friday
- On call
- Rotational shift
- Weekend jobs

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