Game Ambassador

**Job Details**

Location: Livingston Tower, George Town, Penang

Shift: 8am to 5pm or 1pm to 10pm (5 working days)

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**Who is Teleperformance Malaysia**

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

**Responsibilities**:

- Analyze and report game's malfunctions (for example, by testing different scenarios or impersonating users)
- Gather gamer's feedback and share with our Product, Sales and Marketing teams
- Collaborate with team members to enhance customer support and adhere to company policies and performance indicators

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**Qualifications**:

- Fluent in both English, and Mandarin (reading, writing and speaking)
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- Passion in Games is preferred (Mobile Game, PC Game, etc)
- Willing to work rotational shift
- Open to relocating to Penang

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