Warranty Officer

5 months ago

Seremban, Malaysia Edaran Otomobil Nasional Berhad Full time

To compile, prepare and submit all warranty claims to Principal.
- To check all documentation strictly follow SOP as directed by the Principal.
- Ensure warranty claims inputted correctly into system with proper compilation and filing.
- To compile and submit all extended warranty cases to Principal on a timely basis with complete documentation.
- Responsible to ensure all WIP’s and debtor’s ageing are kept at minimum.
- Liaise with Pricipal to improvise warranty process and ensure timely payment.
- To communicate to both Principal and Management any outstanding claims.
- To provide weekly / monthly update to both Principal and Management.
- To assist front lines mainly with handling customers and provide support as back up to Service Advisor.
- To support direct superior on all aftersales clerical and administrative duties.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,600.00 - RM2,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Professional development

Schedule:

- Holidays
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus

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