Part Timers

2 months ago

Kepong, Malaysia PickleJam Courts Full time

**Our team is growing**

Position Title**:Part Time - Receptionist / Customer Service**

Location: Bandar Menjalara

Job type: Part time - Rotational Shift Work

Reports To: Operations Manager

**Overview**:
We are growing and we are seeking a personable and organised receptionist to manage front desk operations and provide excellent customer service at our pickleball courts.

**Responsibilities**:

- Assist Operations Manager with day-to-day court operations including use of booking software to process and monitor court and activity bookings.
- Check-in customers on arrival.
- Deal with customer queries on site.
- Assist in organising and supporting social and private events as well as tournaments.
- Build relationships with coaches and customers to promote a welcoming environment.
- Maintain court aesthetics and general cleanliness during the course of the day (a cleaner will clean the courts outside of operating hours).
- Provide exceptional customer service, assisting customers with reservations and inquiries.
- Resolve member issues and feedback promptly and positively.

Qualifications:

- SPM or equivalent.
- Experience in reception/admin roles preferred.
- Excellent communication and organisational skills.
- Proficiency in Microsoft Office and Google Workspace (formerly G Suite).
- Fluency in English (compulsory) and Malay.
- Customer service experience preferred.
- **Interest in sports would be advantageous.**

How to Apply:
Submit your resume and cover letter by 31 October 2024.

About Us:
We are a newly established pickleball facility. We focus on creating a friendly and welcoming environment, offering the best courts and quality equipment to our customers. Our goal is to build a supportive community where players of all levels can connect and improve their game through coaching and player networking.

**Job Types**: Part-time, Temporary, Internship, Fresh graduate, Student job

Pay: RM10.00 - RM12.00 per hour

Schedule:

- Rotational shift

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