Technician (Mechanic) - Shah Alam
3 weeks ago
The main responsibility of the Maintenance Technician is to perform high quality maintenance and repairs on Scania products. Satisfied customers, on time delivery and safety at work is achieved by following defined processes, standards and guidelines. The Technician contributes to customer satisfaction, Scania’s profitability and safety on our roads. Professional Competencies (Duties and Tasks) - Collect work order - Read and understand work order - Start up work order - Collect additional information - Secure access to right tools and pick up spare parts - Prepare vehicle/ prepare component - Complete visual inspections - Search for additional information in systems - Secure spare parts for additional jobs - Perform maintenance or repair on vehicle/component - Manage deviations - Return not used spare parts - Clean exchange parts - Return special tools - Clean work area - Restore vehicle to handed-in condition and Inform Foreman/Service Advisor about additional faults or findings - Clarify performed work in work order and put signature - End work order - Complete handover and Secure planning of next job General Competencies (in alphabetical order) - Maintains a up to date understanding of products and services necessary to perform duties and tasks. Understands products and services value proposition connected to processes and business. - Demonstrate understanding of Scania’s repair and maintenance concepts, troubleshooting, repair methods and techniques, vehicle technical aspects, tools and equipment. Ability to use instructions and documentation. Ability to conduct repair and maintenance on Scania products including VRS and other makes to meet the customer´s expectation and needs. - Demonstrates understanding for importance of safety and health policies, procedures and regulations in daily work. Creates and safeguards a healthy, safe and sustainable work environment for all employees. - Using software and information technology to accomplish one's work. Personal Competencies (in alphabetical order) - Listening and communicating openly, honestly and respectfully with different audiences, promoting dialogue and building consensus - Providing service excellence to internal and/or external customers - Dealing with situations and issues proactively and persistently, seizing opportunities that arise - Reaching goals that are central to organizational success by making and following plans and allocating resources effectively - Working collaboratively with others to achieve organizational goals Desirable experience & qualifications - Heavy vehicle technician, equivalent experience or qualification - Local Legal/Regulatory Certifications
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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