Restaurant Supervisor
2 weeks ago
DUTIES AND RESPONSIBILITIES
- Supervise day to day operations of restaurant.
- Deliver, maintain and guide all team members with superior customer service and maximize customer satisfaction.
- Respond efficiently and accurately to guest complaints.
- Assist manager in ensuring compliance with sanitation and safety regulations.
- Assist manager on reports for monthly revenues and expenses, HR shift reports for payroll and inventory reports.
- Ordering of raw ingredients using POS system.
- Implement policies and protocols as per Samadhi standards that will maintain future restaurant operations.
- Make sure restaurant Sales Dashboard filled daily.
- Guest Feedback Forms are provided and filled by dining patrons.
- Responsible for attending and closing dining events of between 1 - 20 pax.
- Execute monthly inventory check and audit of kitchen ingredients, and equipment.
- Review and respond to all online reviews and determine corrective action.
- Responsibility for cashier.
- Responsibility for opening and closing restaurant.
- Manage laundry for daily operation.
- Floor staff job (runner, hostess, taking order and assist bar).
OTHERS
- Adjust to changes in job requirements and the property’s operational strategies to meet business needs.
- Maintain an efficient and effective administrative system.
- Continue professional development by self-directed learning and participation in group sponsored training programs.
- Keep abreast of developments affecting your field of expertise.
- We are **non halal restaurant**.
- **Location: Barra Restaurant, Kuala Lumpur**
**Job Types**: Full-time, Permanent
Pay: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Restaurant Management: 1 year (preferred)
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